loading change plans account

  • 1
  • Question
  • Updated 10 months ago
  • Acknowledged
Is anyone having issue today with loading the change plan page? notice it taking a while or still loading
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James Billinger

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Posted 10 months ago

  • 1
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Steve Frederick-VS1/Beam314, Champion

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I cannot get it to load this morning. Beam 314.
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Spinninghorse, Champion

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Beam 329 (VA) - says 'unavailable'.
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James Billinger

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same here beam 323
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James Billinger

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Possible plans roll out today maybe?? bring it on lol
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Cindy

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yep says change plan unavailable so guess what, they might be changing the plans!!!! Be nice won't it to see some changes for us all. I can't complain though, mine haven't been bad, guess I'm one of the lucky people! Good luck to you all!
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Matt B, Viasat Employee

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If the page isn't loading, that's probably related to some backoffice issues we're experiencing at the moment.
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James Billinger

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Backoffice issue?
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Steve Frederick-VS1/Beam314, Champion

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It is loading just fine now, it wasn't an hour ago.
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Stephen Rice, Champion

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I seriously doubt their server is capable of allowing 600,000 subscribers to login and change plans at once.

Either it is swamped or viasat is simply changing plans. My guess is we will either see new plans available tomorrow or February 29th.

I wouldn't get to excited about the new plans. I'd be more excited about there being a new bird up in the sky to reduce congestion on Viasat 1.
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Stephen Rice, Champion

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James Billinger

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Stephen why you guess Feb 28 for release date?
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Dan White

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Antenna issue thing will probably set them back, my guess.
(Edited)
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James Billinger

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No I don't think antenna issue cause they stated that will keep going as plan even with antenna issue
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Dan White

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I saw a couple of Viasat adds on TV today and the unlimited plans looks to be the new plans.