We are current Viasat customers. We had hoped to upgrade our service to the silver plan. However, we have been told that to do such an upgrade, we must switch from the Viasat 1 satellite to the new satellite. Unfortunately, on our property (and in much of Central Oregon) we do not have adequate line-of-sight for the new satellite. Therefore, we cannot upgrade. Why can't we simply remain with the Viasat 1 satellite and get the upgrade? This seems ridiculously arbitrary and unfair. Unless the issue is resolved, we will be canceling our Viasat services and looking for a more reasonable provider.