Limited amount of high speed data

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  • Updated 2 years ago
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Difference in plans offered by Hughesnet and Exede
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Char

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  • disappointed

Posted 2 years ago

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Char

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My daughter has a plan from Hughesnet that offers 50 gigs of high speed data anytime and 50 bonus nighttime gigs for only 89.95. I am paying $60 for 10 gigs. Why are the plans so limited on Exede and so expensive?
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Jim, Champion

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Char - I don't believe there is a plan as you describe. look here for plans in zip code 45658. 
(Edited)
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Char

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What do you mean? From Exede or Hughesnet? We have both on the property, just as I have described.
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Jim16

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There is some confusion about your daughters data.  This is what Hughes sat. offers for their biggest package.  "Total Data Allowance 70 GB/ month. Anytime 20 GB + SmartBrowsing2 Bonus Bytes (2am - 8am) 50 GB.  Actual speeds during the Bonus Byte period will likely be lower than speeds indicated."  So your getting 20GB  for $130 a month and the other 50GB will be at a much slower speed.  This seems to be equal to Exede. 
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Char

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Well, last week they raised her anytime data to 50 gigs, and reduced what she was paying to 89 .95 a month. I don't know if it was some kind of special offer or introductory offer, but that is what she is getting. As I stated earlier.
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Jacqueline Tierney

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That same plan is available from Hughes where we live, 50 GB during the day and 50 GB during the night time hours for a total of 100 GB per month.   We were seriously considering it prior to the Liberty plans being introduced on Exede.  Once we tried the Liberty plan and it worked well for us we decided to stay with Exede since we are moving within the next 12 months and didn't want to be locked into another 2 year contract.  Now the Freedom plan has come available so we are happy to have that until we move back to our other place where we have a WISP provider with excellent speeds and no caps.
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Brad, Viasat Employee

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Hi Charlyn,

Our plans will differ depending on where you are. Some areas are seeing the Freedom plan  Others have the Liberty plan (goes up to 30GB and then you go into Liberty Pass where you browse at a reduced speed). Of course next year following ViaSat 2's launch we'll have a whole new slate of improved plans with various perks. For now it's all based on what beam you are in. 
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Char

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My daughter and I live on the same property. I guess what your saying is that the other company already has more satellite capability. Guess I should have made more inquiries before I chose my provider!
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Brad, Viasat Employee

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Maybe in that area they might. Satellite internet is going to have the same pros/cons no matter the provider. They will have caps, they will have thresholds and currently both us and Hughesnet have the same designed satellite right now so we have the same capacity but maybe not the same amount of customers in your area. For example there may be LESS people with Hughesnet than Exede where you live and they have some wiggle room to offer a bigger data limit there.
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Steve Frederick-VS1/Beam314, Champion

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Charlyne, your daughter must live in an area where there Hughesnet has lots of capacity available. I just checked their offers for my area, and the only have their 5 GB, 10 GB and 15 GB plans, all with the 50 GB nighttime bonus. Their plan for the 10 GB plan is $10.00 higher than the 10 GB Liberty Plan I have with Exede. It all depends on your location, some areas have much better plans available than others with both satellite providers. 
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Markgc, Champion

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I prefer the Freedom plan which I use during the  daytime slack hours. I pretty much never use Excede at night so a Freedom plan is better for me than the Hughes nightime bonus plan.

You have to select a plan that fits best with your own particular lifestyle.
(Edited)
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Christine Conrad, Champion

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I would prefer the Freedom plan, but it is not available in my area. So far, Liberty 10 has been working just great. Back when I was on the Classic 10 plan, I had to watch my usage closely. I am a daytime/evening user of the internet, and never used the LNFZ under that plan.
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Char

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Markgc -no freedom plan available here.
(Edited)
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Gwalk900, Champion

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Speaking as a Hughes user both companies offer a similar "product" in that both have the same basic architecture:

remote terminal>ODU>Satellite>Gateway

Both therefore have the same built-in limitation, namely the need for data caps and high latency.
They vary in plan detail only.
We as customers are not evenly geographically distributed so beam and gateway loading is going to range from low to very high. Due to that the laws of supply and demand apply. Plans with larger limits are available in the less saturated beams.

I have the Hughes Ultra 50/50 plan but I was "broke in" so well on the legacy 250 MB per day plans that I seldom use more than 5 GB per month.
There are a ton of things that we on capped plans can/need do to cut unnecessary usage and this applies regardless of which company you subscribe to.

Browser extensions that block ads and scripts. Killing all "cloud services". Developing a true understanding of the limits of OS update control and many others.

Both companies invested a great deal of time and money to bring high speed Internet service to those areas where terrestrial services refused to serve despite a much lower cost basis.
Both companies are to be commended.

The hard part is getting novice users to understand what they signed up for, to learn the strengths and weaknesses of their systems and how to get the most from it.

Both company's are on the verge of launching new satellites with much greater capacities presently in use and that should have a positive affect on plan offerings.

In the end "this ain't cable, DSL, FIOS, WISP or cellular" but it does work and work well. If it doesn't then troubleshooting is in order. That starts with your basic connection and extends to a users Network.