Lies from the start

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  • Problem
  • Updated 2 years ago
  • Acknowledged
Looking online for news regarding all the issues of VS2, especially after the unlimited plans have been terminated and many areas have stopped accepting new clients and found this gem from December 5th 2017. An outright lie. Specifically read about the antennas, reflectors and radiators. This must border on being illegal. Investors were told lies from the start. For your own reading:

ViaSat announced the ViaSat 2 satellite has successfully arrived in Geostationary Earth Orbit (GEO) at 69.9 west longitude, and has transitioned into orbit normal mode (Earth pointing) with its reflector and radiator deployments now complete. The company also confirmed the satellite has commenced in-orbit testing, including the key milestone of the first end-to-end system test, with the ViaSat 2 satellite transmitting and receiving data to and from the new ViaSat ground segment.

Antenna deployment complete???? Really??? How long did they think they could deceive clients and investors???
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Nathan Hart

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Posted 2 years ago

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VeteranSatUser, Champion

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Great. Now Jab will quote you and cite numerous articles, either pertinent or not, to tell you you are wrong. Good job there!
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Old Labs (VS1-329-L12FZ)

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Re: "Great"

Tony the Tiger first used the term great to describe Frosted Flakes in 1952...


See how it works ;)
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VeteranSatUser, Champion

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They're greaaaaaat!
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JSheridan

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Apparently you already know that jab is drstranglov. This forum was safe from him until recently but I see it's not anymore. :(
(Edited)
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VeteranSatUser, Champion

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Yea. And i don't believe this forum has an ignore user button :( :( :(
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JSheridan

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I looked and couldn't find an ignore feature either. :(
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VeteranSatUser, Champion

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We need a new forum!
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Ken

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If they have deployed as far as they will go (full extension or not), deployment is complete.
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Stephen Rice, Champion

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Early February is only 10 months away!  
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J&J

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I was not deceived or lied to.  That article states "..... the satellite has commenced in-orbit testing, including the key milestone of the first end-to-end system test."  The key word there is commenced. They started to test and discovered problems in those test.  To accuse Viasat of lying is unfounded.
 
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Nathan Hart

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It also says “complete”. Guess it will be up to the lawyers interpretation.
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Jim16

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I knew you wouldn't let us down...

Related image
(Edited)
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Oliver

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Keep in mind no sat has cameras like we get to watch with SpaceX launches. To them it deployed. In space it didn't look like the drawings but that was not learned till January when viasat started looking at the beams. I feel it might be a few problems, one that also includes some frequency drift.
(Edited)
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Jab

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RE: Antenna deployment complete?

Mar 12, 2018 ViaSat-2 Satellite Communications Services Available for Military Applications

This suggests, at least where military's "territory" exists, VS-2 is operational.

RE: many areas have stopped accepting new clients

This might suggest a limited bandwidth is available, or maybe equipment supplies ran out, so if bandwidth related, triage kicked in to determine who gets a piece of the bandwidth cake.  Consumers would take a low priority...military and aircraft first.

Bean counters would choose to only invest in essential plant/equipment until VS-2 was determined to be fit for duty.  Translation, minimum required gateway earth stations, consumer modems, etc.

My hunch is something in logistics screwed the pooch...maybe more operational earth stations are needed.
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VeteranSatUser, Champion

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If a tree falls in the woods does it make a sound of nobody is there to hear it.
(Edited)
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Jim16

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If a Jab speaks does anyone care?
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J&J

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I don't care one way or another.  He's not trying to kick Viasat in the teeth, and doesn't rally around those who do.  Most of what he post is truly "take it or leave it" and is usually 'leave it' but that's ok.  Someone who is totally new at this can benefit from his post and get a not-so-steep learning curve education from him.  Therefore, what he post is valuable information, just not to someone with solid technical knowledge already.
 
  
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fmj77

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The fact is that Viasat promised its residential customers major improvements with the new satellite. We have yet to see any.
(Edited)
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VeteranSatUser, Champion

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From a news article last week...

"On February 2 of this year, ViaSat announced the availability of its fastest residential broadband service to date."

Two months later and Viasat-2's rollout appears to have grinded to a halt and new subs are not even being sold in some areas.

This couldn't gave been the planned rollout timeline.
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fmj77

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And no comment at all from Viasat employees explaining the situation. Alex, Diana, Brad? Where are you?
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J&J

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Viasat doesn't owe us an explanation.  Had there not been any problems with VS2 things would be different.  We could have asked what all the VS2 hype was about but when a big problem is discovered they must deal with it and we are not entitled to be privy to the details of what they are doing with their situation.  This is an engineering thing now and they can't be any happier about it than we are.
 
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fmj77

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Yes they do owe us an explanation as to what is going on. We are paying customers and some of us are shareholders.
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Old Labs (VS1-329-L12FZ)

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You'll get an explanation eventually.

As a shareholder of a publicly traded company, you must be aware that material information that may affect a stock's price must be handled properly.

Disclosure on a public social media forum by social media moderators wouldn't be the appropriate venue - my guess, next month around a May 8 conference call closing out FY2018 will provide some added info.  
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VeteranSatUser, Champion

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I got a notice today from my co-op they expect plans again in mid to late April. Now, the plans they are previewing are not as good as what was offered 6 months ago, but they at least will be offering "unlimited" plans again, claiming they are unlimited, but of course they are not.
(Edited)
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J&J

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Customers are no more entitled than someone walking down an isle at Wal-Mart.  We purchase their product making us an end-user, not an interested party.

Shareholders will be informed of situations and progress, or the lack of it, in quarterly reports as Viasat deems appropriate to disclose but is not mandated to say anything.  If shareholders don't like that, they can divest themselves of Viasat stock and invest their money elsewhere.
 
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VeteranSatUser, Champion

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You are right they don't have to say anything. But not saying anything and stopping new subs in certain areas of the country says a lot. When a corporation has good news they have no problem touting it. Not saying that is right or wrong, just reality.
(Edited)
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fmj77

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That is exactly the truth VeteranSatUser. For a year or more they have been gushing at how great Viasat 2 was going to be. Now, when there are problems, we hear silence.
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VeteranSatUser, Champion

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Honestly, once I saw how bad the new plans were (along with the price of the premium plans) combined with the fact I managed to get on the Freedom plan, Viasat-2 is dead to me. At this point all it can do is offer better speed to me by taking some load off Viasat-1.

Now that is a sad commentary on Viasat-2 compared to my opinion of it a year ago!
(Edited)
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fmj77

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Agreed on all points. I guess there's hope for Viasat 3 in a couple of years!
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GabeU, Champion

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Hmmm.  I'm not sure what lie that quote contains, nor how it's deceptive.  
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Jab

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Bridging the ‘homework gap’

April 02, 2018
...
...
Service plans in the Coeur d’Alene/Spokane area offer speeds of 12, 25 or 30 megabits (mbps) per second with 50 or 100 mbps possible in the near future. At 100 mbps, the service would be 10 times faster than the typical DSL (digital subscriber line) service.
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elchicano65 .

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I have only been a contributor to this blog for less than a month and I see the same recurring comments about Viasat 2 - iterations notwithstanding. Folks it ain't gonna change cause we want it to regardless of their promotional promises to entice new subs and hang on to long-time subs. It's a business and it is what it is - I too have come to realize that the expected venting of frustration is nothing more than preaching to the choir. Like the rest of you, I too would like to believe that the corporate monitors of this blog would be in a position to live up to the promotions.

And don't feel that I am criticizing blog contributors for their contributions but - it is what it is..
 
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Jab

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RE: "same recurring comments"

Well...here's the Twilight  Zone reality...the "antenna issue" was a cover story (aka fake news) to bide time while some more earth station gateways are completed.  The "Available for Military Applications" PR was a publicly stunt to impress stock holders that everything is A-OK.  And reflecting back, there are no press releases about SNAFU.
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J&J

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Jab.....

OK,OK, I confess.  Enough already.  When we were building VS2, I accidentally dropped a socket in it and didn't tell anybody about it.  I though I could get in there later and get it back but then I forgot about it and when the antennas were deployed, it jammed them.  The antenna thing... it's real, sorry, my bad.
 
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Jim16

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Alright, get your butt up there and get that socket...
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Matt B, Viasat Employee

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(Edited)
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GabeU, Champion

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See, and people laughed at me when I suggested organic tools that would disintegrate over time.  Uh huh.  Who's laughing now?  :) 
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Stephen Rice, Champion

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Jab really has lost his mind.
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Jim16

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That is probably the best comment from Jab so far.  Sarcasm at it's best.  That I'm sure was for all the conspiracy nuts on here. 
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Stephen Rice, Champion

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How can you tell if Jab is serious or not?  Inquiring minds want to know.
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VeteranSatUser, Champion

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Some mysteries are best left unsolved!
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Jab

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RE: "How can you tell....Inquiring minds want to know.

When the "rest of this story" is not publicly released.

Otherwise, ask those on VS-2 to post their results of

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