Lies from the start

  • 3
  • Problem
  • Updated 5 months ago
  • Acknowledged
Looking online for news regarding all the issues of VS2, especially after the unlimited plans have been terminated and many areas have stopped accepting new clients and found this gem from December 5th 2017. An outright lie. Specifically read about the antennas, reflectors and radiators. This must border on being illegal. Investors were told lies from the start. For your own reading:

ViaSat announced the ViaSat 2 satellite has successfully arrived in Geostationary Earth Orbit (GEO) at 69.9 west longitude, and has transitioned into orbit normal mode (Earth pointing) with its reflector and radiator deployments now complete. The company also confirmed the satellite has commenced in-orbit testing, including the key milestone of the first end-to-end system test, with the ViaSat 2 satellite transmitting and receiving data to and from the new ViaSat ground segment.

Antenna deployment complete???? Really??? How long did they think they could deceive clients and investors???
Photo of Nathan Hart

Nathan Hart

  • 239 Posts
  • 68 Reply Likes

Posted 5 months ago

  • 3
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3121 Posts
  • 1776 Reply Likes
Great. Now Jab will quote you and cite numerous articles, either pertinent or not, to tell you you are wrong. Good job there!
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3121 Posts
  • 1776 Reply Likes
They're greaaaaaat!
Photo of JSheridan

JSheridan

  • 27 Posts
  • 10 Reply Likes
Apparently you already know that jab is drstranglov. This forum was safe from him until recently but I see it's not anymore. :(
(Edited)
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3121 Posts
  • 1776 Reply Likes
Yea. And i don't believe this forum has an ignore user button :( :( :(
Photo of JSheridan

JSheridan

  • 27 Posts
  • 10 Reply Likes
I looked and couldn't find an ignore feature either. :(
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3121 Posts
  • 1776 Reply Likes
We need a new forum!
Photo of Ken

Ken

  • 145 Posts
  • 71 Reply Likes
If they have deployed as far as they will go (full extension or not), deployment is complete.
Photo of Stephen Rice

Stephen Rice, Champion

  • 2074 Posts
  • 1021 Reply Likes
Early February is only 10 months away!  
Photo of J&J

J&J

  • 1676 Posts
  • 992 Reply Likes
 
I was not deceived or lied to.  That article states "..... the satellite has commenced in-orbit testing, including the key milestone of the first end-to-end system test."  The key word there is commenced. They started to test and discovered problems in those test.  To accuse Viasat of lying is unfounded.
 
Photo of Nathan Hart

Nathan Hart

  • 239 Posts
  • 68 Reply Likes
It also says “complete”. Guess it will be up to the lawyers interpretation.
Photo of Jim16

Jim16

  • 2056 Posts
  • 1778 Reply Likes
I knew you wouldn't let us down...

Related image
(Edited)
Photo of Oliver

Oliver

  • 151 Posts
  • 46 Reply Likes
Keep in mind no sat has cameras like we get to watch with SpaceX launches. To them it deployed. In space it didn't look like the drawings but that was not learned till January when viasat started looking at the beams. I feel it might be a few problems, one that also includes some frequency drift.
(Edited)
Photo of Jab

Jab

  • 404 Posts
  • 52 Reply Likes
RE: Antenna deployment complete?

Mar 12, 2018 ViaSat-2 Satellite Communications Services Available for Military Applications

This suggests, at least where military's "territory" exists, VS-2 is operational.

RE: many areas have stopped accepting new clients

This might suggest a limited bandwidth is available, or maybe equipment supplies ran out, so if bandwidth related, triage kicked in to determine who gets a piece of the bandwidth cake.  Consumers would take a low priority...military and aircraft first.

Bean counters would choose to only invest in essential plant/equipment until VS-2 was determined to be fit for duty.  Translation, minimum required gateway earth stations, consumer modems, etc.

My hunch is something in logistics screwed the pooch...maybe more operational earth stations are needed.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3121 Posts
  • 1776 Reply Likes
If a tree falls in the woods does it make a sound of nobody is there to hear it.
(Edited)
Photo of Jim16

Jim16

  • 2056 Posts
  • 1778 Reply Likes
If a Jab speaks does anyone care?
Photo of J&J

J&J

  • 1676 Posts
  • 992 Reply Likes
 
I don't care one way or another.  He's not trying to kick Viasat in the teeth, and doesn't rally around those who do.  Most of what he post is truly "take it or leave it" and is usually 'leave it' but that's ok.  Someone who is totally new at this can benefit from his post and get a not-so-steep learning curve education from him.  Therefore, what he post is valuable information, just not to someone with solid technical knowledge already.
 
  
Photo of fmj77

fmj77

  • 274 Posts
  • 149 Reply Likes
The fact is that Viasat promised its residential customers major improvements with the new satellite. We have yet to see any.
(Edited)
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3121 Posts
  • 1776 Reply Likes
From a news article last week...

"On February 2 of this year, ViaSat announced the availability of its fastest residential broadband service to date."

Two months later and Viasat-2's rollout appears to have grinded to a halt and new subs are not even being sold in some areas.

This couldn't gave been the planned rollout timeline.
Photo of J&J

J&J

  • 1676 Posts
  • 992 Reply Likes
 
Customers are no more entitled than someone walking down an isle at Wal-Mart.  We purchase their product making us an end-user, not an interested party.

Shareholders will be informed of situations and progress, or the lack of it, in quarterly reports as Viasat deems appropriate to disclose but is not mandated to say anything.  If shareholders don't like that, they can divest themselves of Viasat stock and invest their money elsewhere.
 
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3121 Posts
  • 1776 Reply Likes
You are right they don't have to say anything. But not saying anything and stopping new subs in certain areas of the country says a lot. When a corporation has good news they have no problem touting it. Not saying that is right or wrong, just reality.
(Edited)
Photo of fmj77

fmj77

  • 274 Posts
  • 149 Reply Likes
That is exactly the truth VeteranSatUser. For a year or more they have been gushing at how great Viasat 2 was going to be. Now, when there are problems, we hear silence.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3121 Posts
  • 1776 Reply Likes
Honestly, once I saw how bad the new plans were (along with the price of the premium plans) combined with the fact I managed to get on the Freedom plan, Viasat-2 is dead to me. At this point all it can do is offer better speed to me by taking some load off Viasat-1.

Now that is a sad commentary on Viasat-2 compared to my opinion of it a year ago!
(Edited)
Photo of fmj77

fmj77

  • 274 Posts
  • 149 Reply Likes
Agreed on all points. I guess there's hope for Viasat 3 in a couple of years!
Photo of GabeU

GabeU, Champion

  • 741 Posts
  • 418 Reply Likes
Hmmm.  I'm not sure what lie that quote contains, nor how it's deceptive.  
Photo of Jab

Jab

  • 404 Posts
  • 52 Reply Likes
Bridging the ‘homework gap’

April 02, 2018
...
...
Service plans in the Coeur d’Alene/Spokane area offer speeds of 12, 25 or 30 megabits (mbps) per second with 50 or 100 mbps possible in the near future. At 100 mbps, the service would be 10 times faster than the typical DSL (digital subscriber line) service.
Photo of elchicano65 .

elchicano65 .

  • 21 Posts
  • 14 Reply Likes
I have only been a contributor to this blog for less than a month and I see the same recurring comments about Viasat 2 - iterations notwithstanding. Folks it ain't gonna change cause we want it to regardless of their promotional promises to entice new subs and hang on to long-time subs. It's a business and it is what it is - I too have come to realize that the expected venting of frustration is nothing more than preaching to the choir. Like the rest of you, I too would like to believe that the corporate monitors of this blog would be in a position to live up to the promotions.

And don't feel that I am criticizing blog contributors for their contributions but - it is what it is..
 
Photo of Jab

Jab

  • 404 Posts
  • 52 Reply Likes
RE: "same recurring comments"

Well...here's the Twilight  Zone reality...the "antenna issue" was a cover story (aka fake news) to bide time while some more earth station gateways are completed.  The "Available for Military Applications" PR was a publicly stunt to impress stock holders that everything is A-OK.  And reflecting back, there are no press releases about SNAFU.
Photo of J&J

J&J

  • 1676 Posts
  • 992 Reply Likes
 
Jab.....

OK,OK, I confess.  Enough already.  When we were building VS2, I accidentally dropped a socket in it and didn't tell anybody about it.  I though I could get in there later and get it back but then I forgot about it and when the antennas were deployed, it jammed them.  The antenna thing... it's real, sorry, my bad.
 
Photo of Jim16

Jim16

  • 2056 Posts
  • 1778 Reply Likes
Alright, get your butt up there and get that socket...
Photo of Matt B

Matt B, Viasat Employee

  • 760 Posts
  • 390 Reply Likes
(Edited)
Photo of GabeU

GabeU, Champion

  • 741 Posts
  • 418 Reply Likes
See, and people laughed at me when I suggested organic tools that would disintegrate over time.  Uh huh.  Who's laughing now?  :) 
Photo of Stephen Rice

Stephen Rice, Champion

  • 2074 Posts
  • 1021 Reply Likes
Jab really has lost his mind.
Photo of Jim16

Jim16

  • 2056 Posts
  • 1778 Reply Likes
That is probably the best comment from Jab so far.  Sarcasm at it's best.  That I'm sure was for all the conspiracy nuts on here. 
Photo of Stephen Rice

Stephen Rice, Champion

  • 2074 Posts
  • 1021 Reply Likes
How can you tell if Jab is serious or not?  Inquiring minds want to know.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3121 Posts
  • 1776 Reply Likes
Some mysteries are best left unsolved!
Photo of Jab

Jab

  • 404 Posts
  • 52 Reply Likes
RE: "How can you tell....Inquiring minds want to know.

When the "rest of this story" is not publicly released.

Otherwise, ask those on VS-2 to post their results of

tracert 78.46.223.24