Liberty Plan

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
Archived and Closed

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We were trying to get changed to the Liberty Plan and somehow my conversation must have gotten closed by accident, I tried starting another one and so far haven't heard back again though perhaps that is just a weekend thing.  But if one of the moderators could check and see if you have my emails and get back to me that would be appreciated.
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Jacqueline Tierney

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Posted 4 years ago

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SonyaA

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keep trying most techs are great but I have noticed there is a few that either hang up on you on the phone or disconnect you on the net. Just like any job you get those that dont want to work but get paid LOL
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Exede Beau

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Sonya, you certainly shouldn't be getting hung up on. I do know calls will disconnect from time to time when attempting a transfer or if the phone software crashes. I am sorry you've had that experience.
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Exede Beau

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Jackie, we got your email and are working with Exede Chris to get you moved over to Liberty. Sorry for the delay; we should be in touch today.
(Edited)
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Jacqueline Tierney

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Thank you Beau, I just responded to your email.  
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Exede Beau

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Jackie, glad we were able to get that taken care of for you. Let us know what you think!

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