Liberty Pass Frustration

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  • Updated 3 years ago
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I have been happy with liberty pass for my first few months of service. For the last two months the day my liberty pass starts I get a consistent .25 mbps MAXIMUM all day Saturday and Sunday then about 1:30 am the speeds improve. On Friday the .25 speeds start about 4pm until after 1 am. I call the help line and the only answer I get is network congestion. I GET IT!!!!!! In the past network congestion meant .85 mbps for an hour or two, usually well after 5 pm, then I'm running at the speeds I am happy with. April and May its been a frustratingly slow .25 mbps max for a majority of my liberty pass period If I hear network congestion one more time I'm sending your equipment back to you in little pieces.

What the help line representatives fail to explain to me is why my liberty pass speeds for the past couple of months are at such crippling speeds?. Minus the past two months my liberty pass speeds have been reasonable. All I want is for those those speeds be restored. These slows speeds are affecting my health. I'm going to blow a gasket if these slow liberty pass speeds continue.
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Posted 3 years ago

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