Late 2 days in a row for installation.

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
I ordered Internet saturday, I scheduled it for Monday between 11am-2pm, they called and said it would be between 2-3pm. They never showed up. So I called customer service and a scheduled it for 9am and they're late again. I'm not very happy.
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Kendra Guoan

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Posted 2 years ago

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Exede Lindsey

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Hi Kendra, this sure isn't the impression that we strive to give off, I apologize for the reschedules. The last thing we want is to lose a valued customer. Please let us help look into this, can you send your account and contact info to exedelistens@viasat.com so we can verify and keep the time for your service install. Thank you. 
(Edited)
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Stephen Gerwolds Jr

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Run away Kendra.  You will be unhappy with this company.
http://exede.pissedconsumer.com/
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Mike

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