Customer service issue

  • 1
  • Problem
  • Updated 5 years ago
  • In Progress
  • (Edited)
I find your question asking offensive. why can't you just answer a simple question or is this your way of avoiding doing anything and hoping I will just give up
Photo of Gerald Boetsch

Gerald Boetsch

  • 2 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Kaotic Technologies

Kaotic Technologies

  • 281 Posts
  • 120 Reply Likes
So whats your question.....I will give you a honest answer....
Photo of Brad

Brad, Viasat Employee

  • 3563 Posts
  • 1340 Reply Likes
Hello Gerald.
Outside of your email question in another thread, I'm not sure what you're needing help with. Generally our questions asked are in order to help you and in order for our agents to access accounts via phone we do ask security questions to begin with for your account security and so that we can find your account to help you. . If you're still needing help you can email us at
Photo of Nicholas Wilson

Nicholas Wilson

  • 81 Posts
  • 45 Reply Likes
This is a public user mutual help forum, not the Exede customer service department.  People seem to assume it's the latter.