Archived and Closed
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My modem keeps disconnecting. It keeps showing power light on and second light blinking. I unplugged the modem and back in twice, and it connects. I had the same problem last week. I called Exede, and they sent a 3rd party tech guy out(Multiband or something) and he said it was the ethernet port on my 3 month old laptop. So I went out and bought a wifi router. I connected it and everything worked perfect Saturday and then Sunday same problem. This is my modem status when its connected (Rx Power -45.9dBm Rx SNR 8.7dB to 9.2 Cable resistance 2.0 to 2.5 Ohm was 1.0 Cable Attenuation 3.8 to 4.4 dB) Cable resistance and attenuation jumped to N/A while I was typing this and ODU telemetry status said inactive. Earlier all numbers went to 0 and satellite symbol was purple. What is the problem because I can't afford to have a tech guy come and stay 10 minutes and not completely fix my problem.