Just saw a Viasat commercial on Fox News

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For those who have seen it, what are your thoughts?

Mine?

Well....they state it is 3x faster than standard DSL. You can stream video without buffering. And you get unlimited data.

Yes. There are a ton of different footnotes on this commercial (obviously). But it is good to see Viasat is running an ad nationally.
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VeteranSatUser, Champion

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Posted 1 month ago

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Bradley

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Would be better if the claims made applied to all beams nationwide. Prime time streaming buffers some nights (if it streams at all) and dsl smokes ViaSat speeds even during morning and afternoon hours at times.

Weird thought...why close particular beams and then advertise on a national scale?

Maybe all the sudden the focus is on residential internet lol.
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GabeU, Champion

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Interesting.  I don't watch Fox News, but I did look on Youtube and I don't see any ads, per se, other than business ads.  I do see other videos from them, though, and they're interesting.  

I just hope people research it before they buy it, instead of relying solely on the ads or what the salespeople tell them.  I'm shocked that people still do that in this day and age.  

I will say, though, I did see a ViaSat ad a couple of months ago.  I don't remember what station it was on, but it was the first ViaSat ad I have ever seen, and it was a good ad.  Until then, I thought it was pronounced ee-ah, not eye-ah.  LOL.  
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Old Labs

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You say Vee-ah, I say Veye-ah... let's call the whole thing off.
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G E

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The ads come on where I’m at almost every commercial break since about the beginning of the year. It’s what made me get rid of liberty plan ( big mistake, it was faster).
They have changed several times on how they word things though. First ones I remember they say faster than a cell Phone and more reliable. I can tell you that’s a load of crap. My cell speeds smokes my Viasat. Anyways they don’t say that anymore.
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VeteranSatUser, Champion

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The ad is well done. Maybe not quite at the level of Hughesnet, but it is close.
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Steve Frederick, Champion

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I don't quite understand why they are running these ads nationally when so many beams are currently closed to any new customers.  Oh well, that is marketing folks for you!
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Old Labs

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I haven't seen one yet - Dish, DirecTV and cable can target local markets for the cable channels. I see local only ads all the time on FNC, CNN, etc. Usually there's quick frame or two of the national ad (hey that was quick, good thing I've seen it before) that shows up just before the local ad.  
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GabeU, Champion

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I used to, jokingly, of course, complain on the HughesNet Support Community about never receiving my blue beam when I upgraded to Gen4.  
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DigitalArtist

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I see the ads multiple times daily here, more than Hughesnet recently.  I've also received the email to switch to V2 a couple of times.  Not happening.
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johnny c

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We know we don't want more customers, congestion is very bad during the hours when the internet is very much in demand.  The prime time hours, kids play but they also have homework, research etc. and Viasat is just not up to the task of supporting a family doing all the normal things during the normal demand hours that the internet can provide.  Banking, working, entertainment, school work, research, social networking

However if i am Viasat management I constantly need new customers on whatever beam is available, so throw that national advertisement out, get or keep the buzz going and sign up those that you can.  Good business advertising.

Said the man in 10 gallon hat with a big cigar " C'mon kid sign here I'm going to make you a star"
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Corey Anderson

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Had just finished reading this and the commercial came on TLC. I've called to get it but my beam is closed.
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Corey Anderson

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Yep I thought so too.
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Andy Schack

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You should spend a day at my store and field some phone calls from potential customers...doesn't go well.
Customer: Just saw an ad for your service. 
Me: What's your address and I'll check to see what plans are available to you. 
(run info in the serviceability tool)
Me: I'm sorry but there is nothing available. 
Customer: Then why are YOU running ads saying that the service is available nationwide?
Me: I'm sorry, out of my control
Customer: ........

you get the drift

Andy 
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Old Labs

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While internet service is not available in you area, it's headed your way soon - in the meantime can we sell you a My Pillow? Anything to pump up the ARPU...
(Edited)
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GabeU, Champion

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That Godawful My Pillow ad.  My folks actually bought two of those things.  SMH.  Now THAT was an example of a scam ad, which is why it was pulled for a while.  
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Old Labs

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For the best interweb in the whole wide world go to myveye-ah-sat dot com

Enter promo code fox...
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fmj77

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I have never seen a TV commercial for Viasat in my area, but see ads for Hughes pretty regularly. Go figure. Most folks in my neck of the woods don't even realize there is another choice in satellite internet besides Hughesnet.
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VeteranSatUser, Champion

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That is funny. Because a couple hours to your northeast in Virgibia and eastern West Virginia all I saw on a trip through there was Viasat signs! They were everywhere.
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fmj77

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I've seen a few signs along the roadside here, but never a TV commercial on my Dish network service or on my neighbor's DirecTV. Yet we both see Hughes commercials all the time.
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Old Labs

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Recent changes to Virginia laws regarding placement of signs in state maintained rights of way (as well as enforcement of the $100 penalty per sign) have really cut down on those signs around here - haven't seen many make money at home offers except off the beaten path where they get few results.

You need to get a permit within the state maintained rights of way and some of the rights of way extend so far away from the highway, you can't read them placed that far back. Most of the roads in this area are state maintained it seems.
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J&J

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You mean a person can actually see the real street signs there?  Here, a speed limit sign can be covered-up with a garage sale notice and it will stay there for weeks.
 
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Old Labs

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Yep, as I recall  it was initiated the 1st of this year - the key is they enforce it while taking them down.

However, if you want to expose classified information up in Northern Virginia, we've got no problems with that - just don't put it on a street sign - priorities ya know.
(Edited)
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Ronald Stricklin

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Where do I sign up for this service at?
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David S.

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My thoughts are the Hughesnet commercials seem more honest by implying its for people who cannot get fast internet where they live. While Viasat is implying that it's a great replacement for your dsl (people that can already get good internet & most likely without data caps).

I would take the reliability and better ping times of dsl anyday over satellite internet if I could.
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Brad, Viasat Employee

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First I cannot tell you how relieved I am that this is a thread about our commercials and the woman isn't even mentioned (some creeps come out of the woodworks) 

Secondly I believe we have a national ad campaign with local commercial spots which is similar to how like Jimbo's RV Repair can air on a cable channel, we know Jimbo probably does well but probably not well enough to do a national ad during prime time hours. Networks will have spots for a few local ads along with the national ads and they get mixed in. My parents are starting to get the commercials now for Viasat 
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Networks will have spots for a few local ads along with the national ads and they get mixed in.
I remember the first time I ever saw something like that.  I was watching TLC or the Discovery Channel or something like that on DirecTV and I saw a commercial for a small local business.  At first I thought I had accidentally changed the channel to a local one, but I then saw it was still on the same one I had been watching.  Now I see local ads on a lot of them.  
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I've seen it, I don't like the "slow DSL" bit with the focus on Viasat speed and, no mention of latency. I'm seeing the effects on the game forums I help out on, people fall for it then wonder why they now can't play fast twitch games at all and suffer lag in other games with pings of 600+ (into the 1000+ on some servers.

The commercial is misleading and, it's begging for DSL converts which isn't what satellite internet is for. If you can get DSL, get DSL.
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I agree....when I fish, I prefer to find a pond with hungry fish, not well-fed ones. 

Andy
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fmj77

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Agreed. My work has DSL and even though it's half the speed of my Exede service it outperforms Exede in just about every way. It's a misleading and inaccurate commercial.
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I finally found the ad online.  It's a good ad.  
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Where at? I wouldn't mind seeing it again to read all the disclaimers:).
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Old Labs

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Is this the one?

https://www.ispot.tv/ad/dBrs/viasat-what-youve-been-waiting-for

I'll have to try beating up my wife's tablet to see if it speeds it up ;)




(Edited)
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Old Labs

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For those wondering, that VeteranSatUser avatar is just a caricature - here's what he looks like in real life (I just came across it this AM):

https://www.instagram.com/p/BmleJ5BDhq8/?taken-by=marvelous_mikee

Sorry VSU ;) 

(Edited)
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D'oh
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GabeU, Champion

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I'm not going to be able to get that out of my head.  
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barg_

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I actually saw one tonight, sort of, I was walking by and caught part of it, muted. "Plans start at $50" in large print, then in the fine print "$70 after 3 months". I'd call that a bit shady....

Guess $70 is better than the starting at $100+$10 in my area.
(Edited)
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No worry in my area, price is not even a consideration, Beam 314 Central NYS is CLOSED to any new customers. 
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Brad, Viasat Employee

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One thing to consider would be that beams are going to differ from a TV channel's Designated Market Area (DMA) so it's possible that one DMA will probably overlap 2-3 beams if not more. Your local Network affiliates (aka local news stations) will be sold ads that can show on other cable channels for the area. Since it's possible that 2-3 beam areas are seeing the same local ads it's not going to be very targeted so things like plans that may not be available, closed beams, etc won't be designated. This is why we encourage a call to our sales team or a local dealer.

As far as small print goes, that's pretty much every service with a promotion on advertising or if there's disclaimers. Every ISP say "up to" on speeds because of the many numerous factors that can affect speed and I feel you'll have a hard time finding a service with a introductory rate clearly stating the price goes up after X amount of months. I think stuff like that made researching before committing a routine habit. 
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I some cases the ad is going national via DTV. I see it on Nat Geo Wild and Animal Planet so, it's going nationwide there.
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I wouldn't believe anything on Fox News, or CNN for that matter.  For the facts, I trust BBC News.
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Old Labs

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I only trust Ron Burgundy at GNN ever since Simon McCoy at BBC told me that ream of paper he was holding was an iPad.
(Edited)
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Mohammad Hussein al-Baghdadi

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Many people trust Aljazeera the most. It is available in English on the web
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Old Labs

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Are they running the Viasat ad?  VeteranSatUser is looking for it someplace on the web.
(Edited)
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Brad, Viasat Employee

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I really hope one day Wes Mantooth goes national. 
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fmj77

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Yep. BBC News reports news and not opinions.
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I watched the ad online. It is well done, but one glaring criticism for your marketing department Brad. DON'T have the Viasat install truck driving through a suburban network where cable would obviously be available! The truck needs to he driving down a country road to a farm house or something. Note Hughesnet shows a house in the country.


Just doing my part!
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