Unhappy with customer service.

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
Apparently, I got a little too opinionated for customer service.  While they were "transferring" me to corporate, my line went dead.  Next thing you know, I'm listening to the blat, blat, blat of a phone that's been off the hook too long.  Boy, that's never happened before by the friendly and helpful customer service.
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Tammy Tollefson

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Posted 4 years ago

  • 1
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Diana, Viasat Employee

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Hi Tammy, You deserve stellar customer service with every ViaSat interaction and we're here to help! Please send an email to exedelistens@viasat.com regarding your issue.  Thanks so much.
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david, Champion

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Is "opinionated" the same as cursing and ranting? I worked a customer service job for years and we didn't have to put up with that and you would get hung up on.