Just filed a complaint at FTC dot gov. Here is the text of what I filed.

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In January this company unilaterally changed the terms of service to try to force certain subscribers to change their service plans.  People who are "Grandfathered " into certain plans that Viasat no longer wishes to support have had their speed reduced to nearly nothing during prime time, regardless of whether they have used all their prime data. My plan is supposed to have 150GB of data before I am slowed for over usage.  Now, those of us who are "Grandfathered" on 150GB plans are being slowed, especially in the evening prime time, even though we haven't used all of our primary data!  They offered these plans in the past but now they are no longer willing to support the commitment they made to us!
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Michael McDowell

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Posted 1 year ago

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