Data usage

  • 2
  • Problem
  • Updated 1 year ago
  • Acknowledged
  • (Edited)
Just check usage and it says I used 7.6 in 4 days never used that much before.Can you tell what going on
Photo of Chuck Deel

Chuck Deel

  • 2 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 2
Photo of Brad

Brad, Viasat Employee

  • 2683 Posts
  • 848 Reply Likes
Good morning Chuck!

There could be a few things that could have caused it. Most cases if it's a dramatic and sudden spike like that an update is usually the culprit. If you email me at with your account information I can review it for you and see what happened.
Photo of david

david, Champion

  • 517 Posts
  • 359 Reply Likes
Are you using Win 10? One of my computers that was up to date at the time has updated twice in two days. You really need to install something like Glasswire to see where your data is going as the vast odds are it's on your end and not an Exede problem.
Photo of Christine Conrad

Christine Conrad, Champion

  • 263 Posts
  • 292 Reply Likes
I have had two of my computers with Windows 10 do two updates over the past few days. Windows is now using this crazy system that includes some updates that you already have downloaded, so you get to waste a whole lot of data with each new update. Microsoft just doesn't understand that there are many of us that have limited data plans.
Photo of Gwalk900

Gwalk900, Champion

  • 451 Posts
  • 470 Reply Likes

One new player in the "I'll drain your data" game is Nividia's newest video card driver.

One Hughesnet user reported that his Geforce driver used 1 GB of data in just a couple days.

The "telemetry" landscape is changing quickly and not for the better.

Some details and solutions for this "drain" can be found here:

Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hi Chuck, I have removed your personal information due to privacy as this is a public forum. Please, as Brad has suggested send us an email to exedelistens@viasat.comso we can further assist. Thank you