Just an observation

  • 1
  • Idea
  • Updated 2 years ago
  • Not Planned
On my account page I'm offered only 3 plans, Liberty 25 which I have, LIberty 12 and Liberty 50. When checking my zip at Viasat, there are 4 plans, none are Liberty. They are Basic 12, Bronze 12, Silver 25, and Gold 30. I'm assuming this will probably change?
Photo of James Paramore

James Paramore

  • 187 Posts
  • 61 Reply Likes

Posted 2 years ago

  • 1
Photo of wm4bama

wm4bama, Champion

  • 440 Posts
  • 280 Reply Likes
Some plans are only offered to "New" customers....that's true for congested beams too...expect to see many changes as VS-2 starts to add customers..
Photo of Bradley


  • 1458 Posts
  • 466 Reply Likes
If there is a plan available in your area, but it is not listed in your dashboard, you can probably call in and get them to honor one of the advertised plans. Best to wait about another week though. If you are serious about upgrading, you will have more options shortly as stated above.
Photo of Diana

Diana, Viasat Employee

  • 2447 Posts
  • 481 Reply Likes
Hi James Wm4bama is correct.  The plans you saw are for new customers. The plan you see in your account are the plans available to you at this time. There will be new plans coming soon.  Keep checking.