The internet goes down constantly. A problem we have had for over a month. We have called several times. Had two technicians scheduled to come out, both times they canceled. We call and seem to get okeydoked each time. They said it would be faster if we swapped Technicians, and were told it would take 3 to 5 days to do so. We called back to check the status.We were told they could not swap us and would take an additional 2 weeks for another service call. My patience is wearing thin. Either you provide the service I pay for or I will find another provider.