Is this what I think it means?

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  • Updated 10 months ago
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I was thinking about switching to the Unlimted Gold 12 plan in my area. I currently have Liberty 12 + Free Zone and it works fairly well. The internet gets noticeably slower one the clock strikes 5PM EST. I'm fine with that BUT would like to have the same speeds in the evening that I do during the day. I did a quick speed test to see what I was getting now and it's not bad. HOWEVER.....

I noticed this after doing my speedtest (may have to enlarge your browser)


Is the AVERAGE speed for Exede really only 692kbps???

Is that what that means???

I think I'm going to be sticking with my current plan. I don't want to fix what's not broken (well, severely broken. The speeds are pretty awful in the evening). I do not want to pay $145 + tax/fees per month if this is what's going to happen!!!!
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exedeuser

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Posted 10 months ago

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Cindy

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Guess they call that congestion at 5pm. Mine are good too during the daytime and come evening they too go down with those speed tests but been told congestion, plus my weekends aren't good speeds either but all makes sense, congested times after 5pm and through the weekends when everyone is online! Good luck! I have the silver 25 150 unlimited, I wish I would have kept the freedom plan but that's okay, not complaining much, live in the country so what I get now for internet (ViASAT) I am happy with!
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exedeuser

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Do you go through your 150GB pretty quick? Also, when you're deprioritized, what speeds do you see during a typical day?
(Edited)
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J&J

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Cindy

Your attitude is to be admired as well as your common-sense.  You and Deku should meet each other as you both have some very good qualities in common.  You're both prime examples of seeing the glass half-full rather than half-empty.  Your congestion problems will be gone soon enough and I do hope for the "soon" part to be quick.
 
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Cindy

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I've only used about 46.8 this month but I don't only use it for my wifi phone and computer/laptops.
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Cindy

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Well Jude and Jury, I've used dial up and than a internet provider for country living people and well, being totally unlimited I had issues big time and the people on the other end of the phone may have been nice but the help to fix the issues, well not so great, a lot of times I had to go out on my roof and fix them myself. So with that being all said, I went with Wild blue when they first came out and offered it to us in the country I signed on but it had issues big time, so I did cancel and went back to the first one I had, not dial up but the second one I had, they were so bad. After our house accident and we rebuilt our home on the same property I decided to go with Excede and now VIASAT, well they improved over time and I am happy with their service, haven't had any issues at all, speeds are good but like I said 5pm and weekends aren't real good but heck I still can get things done online I need to get done. So I am happy with what I get from VIASAT!
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Brad, Viasat Employee

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Hi ExedeUser

Our speeds are up to 12mbps or higher. However there are some areas that are seeing slow speeds as a result of network traffic in peak hours (5pm-12am). Here's what I would say regarding this, consider it "the small print":

1. This "average speed" is probably based on the speed tests conducted on the site rather than the network. My guess is people check it when they are in Liberty Pass, over a data limit or past a point when they may be prioritized so that may be why the site reports that as "average speed" with the service. People are most likely not caring about speed when it isn't going slow due to those reasons. That's just my educated guess on that number showing on the site. Plus if that was the "Average Speed" across the board for everyone, my office will probably have a few fires, bands of marauders, split tribes, overturned society and general panic. With nearly 700,000 customers I think it'll be A LOT more vocal if that were true. So I'd take that with a grain of salt. 

2. Unless it's a ViaSat-2 plan (you'll  know because you'll see speeds of 50mbps or greater being offered) you'll still pull your service from the same satellite and your speeds will likely be the same in terms of how it goes during Peak Hours and non-peak hours. With that said we're working on improving peak hour speeds. ViaSat-2 will ultimately help out once available in your area (still on a rolling release) and we're constantly working on network traffic management. 

3. Keep in mind that these plans have a resolution restriction so if you're streaming that might be something to consider and that these plans may be deprioritized after hitting a certain limit but it should be well above the 12GB you have now. 
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Stephen Rice, Champion

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take my advice and don't switch to unlimited, if you are happy with your Liberty 12 plan. I have plenty of information on this forum, on how to save a video to your computer, during the late-night free zone to be my man
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J&J

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Do you go through your 150GB pretty quick? Also, when you're deprioritized, what speeds do you see during a typical day?

Here's a typical 12Mbps Freedom plan with 150GB priority data....










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Cindy

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Wasn't sure if your question was at me Judge and Jury but if so, I never get up to 150 I think the highest I've ever gotten was maybe 100 if that. Right now with a about 5 days left, I'm at only 46.0 I re checked and saw that is where I am at. My speeds aren't bad either, just checked and I was at about 45. and the ping 636 and download was about 4 something, so not bad at all! 
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Cindy

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here is a test I just took!
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J&J

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Wow....  I want that...
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Cindy

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Nothing to complain about! Wish everyone else could get what I get but guess it all depends of the beam, congestion, weather and of course how much data you've used on your plan!
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VeteranSatUser, Champion

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Replying to the OP, if you got Liberty with the Free Zone and know how to manage it like Stephen above, I would stick with it.
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Stephen Rice, Champion

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Amen.  Liberty 12 might not sound like much, but it has unrestricted video quality as long as the bandwidth is available.

Expect crap speeds from 5pm to midnight, when you have used all of your priority data.  Those crap speeds are just find for browsing the internet, but don't expect it to support video streaming.  Thankfully my Plex server lets me stream saved video anytime I want.

Lately, I've only been doing my downloads during the free zone.  Thanks to this, I've still got 3 GB of priority data left until my billing cycle resets on the fourth.  This means, Viasat doesn't suck for me during primetime and should I choose, I can view Youtube or whatever in the evenings.

Of course, I don't need any high speed data in the evenings thanks to Playon, Internet Download Manager and Plex.  I've got over 1,400 videos on my Plex server that I can watch anytime I wan't, even if the Viasat dish gets blown off the roof by a hurricane.  

Life is good.