Is this email a scam?

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
  • (Edited)
I just got this notice to my e-mail account today. Is this for real?

On Oct 17, 2015, at 2:41 AM, Service wrote:

This message is from Service admin messaging center to all account owners. We are currently upgrading our data base and Accounts. We are canceling unused to create more space for new accounts.To prevent your account from closing you will have to update it below so that we will know it's status as a

currently used account.

User Name
User Email:
Confirm Your Password:

Warning!!! Any account owner that refuses to update his or her account within one weeks of this update notification will lose his or her account.
Thank You For Using
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Rights Reserved.
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Kathy Williams

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Posted 4 years ago

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Photo of J&J


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It's a criminal scam.

If you reply to that notice, fill in bogus names and numbers!

Wildblue, Exede, ViaSat will never solicit such information from anybody.  They already have everything that notice is asking you to supply.

I'd love to see the headers from that email.  Perhaps ViaSat would like that email forwarded for analysis and referral to law enforcement agencies.

This scam is not new.  Click HERE to see warnings issued by Exede 3 weeks ago on this subject.
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Diana, Viasat Employee

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Hi Kathy, Yes this is a scam!  Do not reply. As Craig mentioned, ViaSat will never send an email to request this information. We will always speak to you directly.  My advice is to change your password and run a virus scan, to be on the safe side.  If you still have it, please send the entire email with header to Thanks so much!!