Is there an outage map?
Modem has been blinking white for hours; after numerous resets, powering down, etc.
The app is also throwing up errors: unable to connect, unable to access personal account information.
Yes, the bill is paid.
I am frustrated at not being able to find this on the website or within my account.
Modem has been blinking white for hours; after numerous resets, powering down, etc.
The app is also throwing up errors: unable to connect, unable to access personal account information.
Yes, the bill is paid.
I am frustrated at not being able to find this on the website or within my account.
Posted 1 month ago
Hibbing, MN
Is there snow and/or ice on the dish?
There is a thin layer of frost. If that’s what it is, it’s going to be a fun winter;-)
You might need to sweep the dish with a broom and brush the tria too, if you can safely access it.
Winds wont knock your dish out, but a small layer of snow/ice will!
Winds wont knock your dish out, but a small layer of snow/ice will!
Matt B, Viasat Employee
Well, turns out it was frozen condensation inside the plastic cover on the lnb. Service call is $95 for their faulty product. Appears Viasat isn’t going to work for me. Some engineer should invent a decent dish system for cold weather climates. Thanks for the help!
If you have alternatives other than satellite internet, why do you have satellite internet?
Moisture shouldn't get in the connectors if installed properly, but snow and ice on dish/tria will knock out the signal.
Moisture shouldn't get in the connectors if installed properly, but snow and ice on dish/tria will knock out the signal.