Is there a way I can see my daily data usage on a graph or something? My usage has jumped big time but I have not changed my habits.

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I have not changed my habits but my usage jumped dramatically. Is there someway I can see usage on a graph or chart so I can determine when this is happening?
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Shinyo Free

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Posted 1 year ago

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Shinyo Free

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The "view my usage" is not very helpful when all it shows is that I am maxed out"
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Bev, Champion

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Have any of your devices that use your connection updated recently? Is your router (wifi) secured with a strong password? Do you have any TV boxes (Directv or Dish) connected to your router? Have you or anyone using your internet streamed videos, movies or, internet radio? Are you using ad blockers and blocking video ads form loading?

All of that can use a lot of data in a hurry. Make sure none of that is happening if data is suddenly disappearing.
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xode0000, Champion

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The eSvt tool has a data usage monitoring tool that will show a bar graph of your hour by hour usage for each day and your day by day usage for the current and previous month's billing period.

You can access that tool for your account by going to https://myssoapps.exede.net/federation/UI/Login?goto=https%3A%2F%2Fmyesvt.exede.net%3A443%2F and then logging in with your Exede account username and password.

More details are at
https://community.exede.com/exede/topics/give-our-new-usage-tool-a-test-drive
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Shinyo Free

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I believe that the time shown on the eSvt tool  and hence I am assuming that is the same time frame used for the late night free zone, are not set correctly to my time zone. How I determined this is that I first disabled my daily data sync (sched 3:10am to 5:50am) and saw that that is what is causing the usage between 8AM and 11AM. I then reenabled the sync but but with the start and end time shifted four hours (11:10pm to 2:50am) with that setting the usage showed up as 4AM to to 7AM. 
So it is actually five hours off not four. Five hours happens to be the difference between my time zone (EST)  and GMT. Hopefully the adjusted schedule will be a good temporary fix but I would still like to get this resolved. I see other posts where peoples data is being inexplicably used up as well. I know the usage is not on my end.
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Shinyo Free

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Thank you for the reply, the tool is most helpful. I can see that something is out of sync. I have a scheduled task that runs everyday during the Late Night Free Zone, 3AM to 6AM. The task is running as scheduled however the eSvt tool shows usage from 7AM to 10AM, exactly four hours later everyday. Is the free zone defined in a different time zone? I am in EST.
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Bev, Champion

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The free zone is per your time zone. What I suspect is happening is that the task is ending a minute or two AFTER 6:00 AM, thus causing the usage to be reported.

I would suggest changing the task to 2 AM until 5 AM to prevent that.

Give that a try for a few days and, let us know how that works out for you.

Exede's clock may be a minute or two ahead of your computer's clock, that's why this can happen. Just make sure the task ends well before the free zone does and, it should be fine.
(Edited)
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Brad, Viasat Employee

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In addition to some of the other suggestions, another thing to look into is things like background updates (windows is notorious for this).
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Bev, Champion

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And, a note on Windows Updates, the Windows 10 Creators Update will be or, possibly is already beginning to roll out over the next few weeks. It is smaller that the last major Win 10 update but still, a fairly large download and, a major update.

Make sure you are set to metered connection so that you can control when that downloads.

(the update is apx 3 GB download.)
(Edited)
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Gwalk900, Champion

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A couple of thoughts:

It has been reported on the Hughesnet user forum that, at least in some cases, the Win10 updates including the Creators Update can get corrupted and it goes to a update/fail/re-update loop using massive amounts of data.

Also, the "metered" setting will only apply to "declared" WIRELESS  connections. If Windows can find another connection, either wired OR wireless (undeclared wireless, such as the 2.4 ghz being declared but not the 5.0 ghz) it will update regardless.

In addition, many Windows updates will reset to default values many settings that will in effect wipe out any changes or customization settings that had been made.

Frankly, Win10 is not at all friendly to those of us with ISP's having data caps.


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Bev, Champion

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No it isn't, but there actually is a registry edit you can do to make even wired connections metered. If you search, you will find it.

That said, Creators update does not wipe out settings, but it did fail once on me at 1.5 GB downloaded, and went and re did the whole thing. Even so, worth it to me. It does actually ass functionality to Cortana, allow 3D Paint and, yes, it enhanced game performance as well as making in game chat and, streaming easy. I;m reluctant to say it but, Windows 10 is actually becoming a great go to gaming OS.  Who'd have though us old school, hard nosed gamers would ever like Windoze for gaming but, yeah, there it is, I like Windows 10 with the Creator's Update for gaming.

They also improved Edge, the built in browser and, yes it really is a lot faster than any other browser and, supports our much needed ad blocking extension well - might be time to call it a go to browser.
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xode0000, Champion

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No it isn't, but there actually is a registry edit you can do to make even wired connections metered. If you search, you will find it.
I personally prefer simply turning off windows update using services.msc and then downloading my updates manually from the Microsoft update catalog.