Is there a compatible modem I can buy? Or even the option to buy viasat's modem? I've paid over $400 now in lease fees.

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  • Updated 3 months ago
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  • (Edited)
I am so sick of that monthly charge.  I suppose its a drop in the well when you're already paying 150 bucks a month because you have zero other options but it still sucks.  I use it in bridge mode because the router in it is horrendous so just need an option for a modem.  Thanks.
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Robert Ashdown

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  • Ripped off.

Posted 3 months ago

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ExSatUser

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Nope.
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Diana, Viasat Employee

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Hello Robert, Due to the specifications, needed for our service you are not able to purchase a modem or any of our equipment. 
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Oliver

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But you get to keep the dish!
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TheCatWillStrike

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We recently had a service repair. And even though we pay for easy care on top of lease fee they still say "there could be potential charges". What kind of BS is that?
(Edited)
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ExSatUser

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Why do you pay for Easycare? Just curious because if you do the math I am betting you have paid more for it than service calls would have cost you.
(Edited)
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TheCatWillStrike

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Yeah I'm probably going to cancel it
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ExSatUser

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It is your money. I just know when you do the math Viasat is making money off Easy Care (or they wouldn't offer it of course).

If in the end a consumer ends up with more money in their pocket than a corporation, all the better!
(Edited)
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GabeU, Champion

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Are customers able to purchase the equipment at the beginning instead of leasing it?  
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fmj77

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Viasat used to have that option when Viasat 1 came online. I don't believe they offer it anymore.

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GabeU, Champion

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Wow.   Granted, most people would choose to lease, anyway, but I had no idea that they couldn't buy it if they wanted to.  That's a little shocking, to be honest.  

I remember that when I started with DirecWay back in late 2004 it was the opposite, as in there were no leasing options.  You could only buy the equipment, though they did give the option of breaking the cost up over 14 or 15 (can't remember which) monthly payments, which was added to the regular monthly service payment.  That's what I did.   
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fmj77

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I would've rather bought the modem as well. In the long run it's cheaper than leasing.
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Steve Frederick-VS1/Beam314, Champion

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When I first got Viasat in April 2012 I was able to purchase a lifetime lease for $250. That has been a great investment. I think the still offer the lifetime lease, but is around $350 or more now.

The downside of the lifetime lease is that if you change to a plan that requires a different modem, the lifetime lease expires.