Is SpeedBoost 25 coming soon?

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  • Updated 3 years ago
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  • (Edited)
Is speedboost 25 going to be available soon

Thanks
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Kenneth Kelly

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Posted 3 years ago

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dcinia

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I just got this installed last week. I've only seen more than 25Mbs on a few speed tests. When it's there it's awesome.  I'm on beam 310 was told "We don't oversell our beams" "you'll get near what you pay for consistently" "We would not be offering it in your area if it wasn't as advertised" etc. etc. I'm dropping to 5Mbs in the evenings. Spent about an hour on the line with tech support, for most of the conversation she was saying "I'm not seeing any congestion, I'm not sure what's going on" then she talked to her supervisor and all of the sudden it was due to congestion" end of conversation. All of two days into this thing! Long answer to your simple question. It is available yes, but unless it's consistently at or above 25 Mps, I don't see why pay the extra $$ for it. Tech support said "do some random test at different times of day and call back". Even after I told her I tested it early morning, late night and everything in between. Hopefully others are having more consistency. Just my two cents. 

I should mention I'm also on the Freedom Plan. 
(Edited)
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Alex, Viasat Corporate Communications

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Boost 25 (as we call it now) is available in a number of areas. You'd need to input your Zip code at exede.com to see if you can get it in your area.