Is Satellite Internet a good choice for me?

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  • Updated 7 months ago
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I was wondering from the Viasat users if they thought Satellite would be a good option for me? I'm considering the Gold 30 plan or waiting and see what Viasat-2 offers for me. I currently am using a AT&T LTE modem for my internet. While first thing in the mornings I can hit 12 down normally in the afternoon I'm in the 2 to 3 range sometimes under 1. I have weak to non existent cellular signal at my house from all carriers. I'm using a 100db Cel-Fi booster just so I have signal inside my house. I do like to have the ability and have good quality so 720p would work for me although 1080 would be better. Currently in the afternoons 480p is normally the max I can stream at. I'm in East Tennessee and from what I can tell I would be on Beam 327 which doesn't appear to be maxed out since Freedom used to be offered before the unlimited plans came out. So even once i went over my priority data it still may be decent speeds. I will keep my hotspot plan since it only costs me $20 a month additional on my phone bill for things that need the lower latency, but would like the ability to download large files if need be and it not take an hour or hours.
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Corey Anderson

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Posted 7 months ago

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Stephen Rice, Champion

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Make sure you get the Gold 50 or the Platinum plan when you sign up. That will automatically put you on Viasat 2.

You can always downgrade to a lower level of service in the future and stay on Viasat 2.

Don't sign up for anything that is 30 mbps or lower. That will put you on the older Viasat 1.

Viasat 1 is an amazing piece of machinery but in some areas it is heavily congested. Signing up with a plan that puts you on Viasat 2 will give you the best speeds and for now, zero congestion issues.
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L.L.

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What state do you live in?
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Corey Anderson

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East Tennessee
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L.L.

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Corey, hang tight and as Stephen Rice suggested. Opt for the 50Mbps plan or higher. VS2 will be available in East TN by March 1st.
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Steve Frederick, Champion

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Bring 'em on. The Olympics will be over in a bit more than a week, and I hate being board, this forum does provide some good entertainment as well as some help for others.
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VeteranSatUser, Champion

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Olympics? Is anybody paying attention to those spoiled athletes only worried about their "brand".

I miss the days when it was the U.S. versus the Evil Empire. Now it all has to be all politically correct with harmony and understanding.

In another post Brad said Viasat-2 should be completely rolled out by month end.
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Steve Frederick, Champion

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I only have been watching the curling. I happen to like the sport. The rest is nothing I have any interest in.

Let's keep this forum entertaining. I enjoy starting my day reading how Viasat is evil and is taking everyone's money while "stealing" their data. And those conspiracy theories, so entertaining too.
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VeteranSatUser, Champion

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I understand there was a Russian curler that looked like Angelina Jolene. Now THAT would be more interesting to watch than reading this forum!
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Stephen Rice, Champion

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Always wear your tin foil hat when using Viasat. Your brain waves will thank you.
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Ronald Stricklin

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Go thru and check if there is any other internet service in your area at all. Look up ATT fixed wireless as a possible option.
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Ronald Stricklin

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Larry disconnect your directtv box from any wired and wireless connections at the before the start of the your monthly service (the date the bill is do usually) and turn off your OS updates and see if there's any major difference. It's very unlikely your OS updates but do this and see if there's a change. Also do you have your router secured and are their any neighbors close by?
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Old Labs

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As noted by Bev, request a usage review. That may provide some minimal insight into the where data is going but not how - it's more of a general, categorized breakdown of data usage, but can provide some hints. It's all guesswork with that categorization and some guesses are better than others.

As Ron suggests, it'll likely require some sleuthing of your own to determine how and what's going through a process of elimination and ruling out the usual culprits systematically. Ruling out DirecTV and verifying your network is secure are the two easiest things to do. The latter would include the Viasat (Exede) WiFi modem as well as what appears to be the Linksys device.  

With those two things out of the picture, your best bet would probably be installing a robuist traffic monitoring and analysis application on Server 2008 - however your choices may be limited. Similarly, don't rule out the possibility that it's malware despite what your current anti-virus says - get a second opinion from another anti-malware product. Anything's possible - so many variables, so little time.   

SInce you're apparently only using Windows Server 2008 from your answer above, any Windows 10 specific suggestions aren't going to be applicable since you're closer to the suggestions that would be used for Windows 7 if Server 2008 R2 or even Vista if the standard Server 2008.
(Edited)
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steve heller

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Cloud backup is COMPLETELY inadvisable over any metered connection, including satellite.

Note: I am a professional programmer with a specialty in large data sets.
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Larry Forehand

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Again, thanks to all for trying to help. I have asked tech support for advice, the canned answer is always the same: "You appear to have many updates and videos". I think if I told them I ran over my modem with a truck, the answer would be "you appear to have many updates and videos". I did not mean to take up so much forum space with my problem, I started by just relating my experience. I am still flabbergasted that two 60+ year olds would spend 4 days with speeds of 8 to 12 mbs, then be relegated to 26 days of less than 500kbps. It would seem that a young family with say a live teenager would measure their unthrottled availability in minutes.  But as the younger generation says "it is what it is". Thanks, again, to the forum membership.
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Old Labs

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That's what the community is here for, customer-to-customer advice and suggestions.

Contrary to what many believe, Viasat doesn;t really have detailed statistics regarding how our data is used. In most cases, they only have access to metadata which is subject to interpretation. That's why you get the generic categorizations of data such as updates, videos, etc. Even then some of those categorizations are wrong (by all accounts posted here) leading to further confusion.

Most of us use a trust but verify approach - trusting the raw usage counts but verifying independent either using traffic analysis features within our own third party routers or by installing traffic montoring applications on each of our devices (or a combination of both). I'd also suggest most find that the usage counts are accurate - although exceptions do exist due to equipment issues or the like.

It's when we find our own discrepancy that we reach out for an explanation and web sites and applications are constantly evolving in how the misuse or in some cases abuse our data.

Viasat really only knows how much data you use and when it was reported - they no very little if anything about what's actually using it. This is not to say they couldn't but woulkd simply prefer not to open the privacy can of worms.

If you want some recommendations for a better router (that appears to be an extender) that will track and allow you to better analyze your data usage independently.ust ask - numerous recommendations will be forthcoming I'm sure, but for my money Asus trouter having the Traffic Analyzer feature are best for that. That would also include any of the Asus models which can be extended to provide that feature through the Asuswrt-Merlin firmware:

https://asuswrt.lostrealm.ca/about  

Other recommendations will surely follow... it is what it is only if you let it be that. 
(Edited)
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John

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Hi Corey - Sounds like you have probably already done your research, but have you investigated to see if anything else (ISP-wise) is available in your area?  Around me they have several fixed wireless providers (WISPs) that if you have good line of sight you can get as much as 10 mbps down, and unlimited as well, for a reasonable price.  Unfortunately we can't use them because our place is at the bottom of a hill with lots of trees so we can't get LOS to the towers.

In addition, With any Satnet you are going to have around 600 ms of latency that will never improve.

Basically, If you go in with your eyes open, and with expectations managed, Viasat is a good option, and hands down the best Satnet ISP available.  Subscribe now and get the Gold plan (which allows 720p video) or wait and get a Viasat 2 plan. If the 4g cellular network plan is the best you've found up to now, you will not regret signing up with Viasat.
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Techsavvy

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No problem Matt B, I saw potential customers looking for answers and planning to buy our service so I tried to assist and get paid for doing so. As much as I like to help people, the best way for me to do that is to contact them and consult about our service. It’s more direct than a simple question/answer format, I admit, but that’s ultimately what we want our customers to do. To talk to a representative and subscribe.
Feel free to delete the link, or my account here. I think I don’t really want to associate myself with this forum. Mostly it’s Jim bashing Viasat, being that Viasat is my only business, I take real offense to what he has to say.
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Jim16

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The entire Viasat community thanks you Matt B.
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Stephen Rice, Champion

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I'm not here to bash Viasat. In fact, I'm a huge fan.

I'm here to have fun and help people understand how these plans work.  I even published a document on how people can time-shift Netflix usage with a Playon/Plex server.
(Edited)
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Bev, Champion

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Thank you Matt. Whatever dealers and installers want to do for promos is fine but, not here, don't need everyone asking why their installer/dealer or Viasat doesn't offer referral bonuses like that. Besides, when a beam is full, that would eliminate customers there getting referral bonuses.

@Stephen & Jim, I know you guys aren't here to bash Viasat, like me you are fans of your service and, have learned how to work with it and, make the most of what you have and, like me, you call it how you see it. I think most of us have, at one time or another posted problems we've had with Viasat. Some of them with a laugh, when we know it's just the computers over there being far dumber that the humans operating them r, we recognize it as one of those silly traffic shaper imperfections or some such annoyance. :)
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Jim16

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Bev, that is the #1 issue that Viasat has to deal with.  People who have zero idea about the equipment they are using on the internet.  Talking speakers, video cameras that connect to the cloud, door bells that record video.... children inviting friends over to use mom and dads "free" wi-fi.  There are real problems that happen with Viasat, modem, dish align, but the over whelming issues are user errors and the people who refuse to admit it is their issue, not Viasat's. And that will never change.
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Doug Morris

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I have been an Exede customer for nearly five years.  Speed was initially not bad.  For the past month, I haven't seen much above 1 Mbps download speed.  I call customer "service" and am told to reset the modem.  That does nothing, and they know it.  The problem is they sold too many subscriptions on their system and they don't have the bandwidth to deliver what they have promised. Bad business.  You would be better off to stay with your AT&T LTE service.
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computer1949

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Yes Lte is. Better option
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Corey Anderson

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This is what I get right now at 6:20 on LTE.
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Doug Morris

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Your LTE is faster than my Exede.  About three times as fast, in fact.
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Stephen Rice, Champion

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4.2 mbps for me right now on Liberty 12.  Now if you would excuse me, I've got a sofa and some movies to go watch.
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Steve Frederick, Champion

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You have fun watching that sofa (:
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Corey Anderson

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I think with viasat 2 I will be able to do better at this time of night.
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Steve Frederick, Champion

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I have the Freedom 150 GB - 12 Mbps plan. Earlier today I was getting 18.2 Mbps, now at 6:40 p.m., it is down to 13.8. No complaints here.