Is it me or what?

  • 1
  • Question
  • Updated 3 years ago
I have tried to get into my account for about 2 months to find my usage. Each time I am told I have incorrect info. I follow the directions given each time and get the same answer. How do I get in?.
Photo of barbarapollman

barbarapollman

  • 1 Post
  • 0 Reply Likes
  • confused...

Posted 3 years ago

  • 1
Photo of Knight Rider

Knight Rider

  • 957 Posts
  • 536 Reply Likes
Go to www.myexede.net and set up an account...if you have done that already but don't remember your information, you can click on the forgot password link and you can reset it. If you don't remember any of it you can send exedelistens@viasat.com am email with your account and contact on for and they can help you as well. Also you can go here and it might help as well. www.Exede.com/new-customers-getting-s...
Photo of dianna.zurbriggen

dianna.zurbriggen

  • 6 Posts
  • 1 Reply Like
I went through this same thing for 2 months could not enter into the account even when they reset a password. Finally all of a sudden I could after resetting their provided password and their provided name as well.
Photo of Diana

Diana, Viasat Employee

  • 2215 Posts
  • 417 Reply Likes
Hi barbapollman, if
you are not able to log into MyExede account, you can certainly reach out to us
at exedelistens@viasat.com. Send us your account and contact information as Knight
Rider suggested. We're here to help! Thanks