Is Exede better than Hughesnet, trustworthy, can they be trusted? If I have Directv, can it be bundled?

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Can anyone tell me, is Exede better than Hughesnet? Is Exede trustworthy, can they be trusted in what they claim on their website? And if I already have Directv, can it be bundled and for what price?
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Rebecca H.

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Posted 3 years ago

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Diana, Viasat Employee

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Hello Rebecca,  ViasSat/ Exede has a partnership with DirecTV.   To find out more information about it, please visit
Your internet service will be billed separately from your  DirecTV service. We will also install a separate satellite dish.
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Jeff McClintock

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I have connection issues DAILY with exede. I pay over $60 monthly and have to call them often. Hughesnet costs more and you get less. They claim that I will not have the poor connection issues with their Gen 5 as I do with exede. I'm still on exede for now.
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Disclaimer: I am an Exede dealer but I have sold and continue to service Hughes. Just like with DirecTV and Dish Network, through the years I have at times favored one over the other. One may come out with a new plan or technology and beat the other for a while but eventually the other one will catch up. Today and for the last few years I have strongly felt that Exede's dependability and quality were much superior to Hughes. You are usually better off going thorough a local dealer with a good reputation rather than buying from a website or toll free number. Buy from someone you can find when you have a problem. Yes you can bundle DTV with Exede and save $10 per month.
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Jennifer Pederson

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The connection is about equal to Hughesnet but the customer service for Excede is far worse. We disconnected over two months ago and are owed a refund. I've called 5 times and each time told it will be taken of but have yet to receive the money I'm owed.