Modem return problem

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  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
I have a problem on a modem return
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Tom McCall

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Posted 3 years ago

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Old Labs (VS1-329-L12FZ)

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This isn't a direct support community, it's a public customer-to-customer self help forum and it's not real-time (although the moderators do seem to be stepping up some minimal support recently)  .

For direct support, see:

You can also email one of the moderators (ViaSat employees) at and they can provide some private assistance but a response takes a while (especially on weekends when there's a skeleton staff - they stop by on an irregular schedule on weekends).
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Brad, Viasat Employee

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Hi Tom if you email the email or call us at 855-463-9333 we'll be able to assist you