IP Addresses

  • 1
  • Question
  • Updated 4 months ago
  • In Progress
Although I am not throttled, I continue to have lots of loss of connectivity.
From my modem web page, I see an IP address of What does this represent?

I cannot ping this and get 100% packet loss.

Is this normal?

Photo of M.E.M.


  • 199 Posts
  • 90 Reply Likes

Posted 2 years ago

  • 1
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 3244 Posts
  • 2093 Reply Likes
I have never concerned myself with what IP address is assigned. I know that as residential subscribers, we have a dynamic IP address, which can change without notice, usually with a new modem boot, and at other times.
Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

  • 4281 Posts
  • 4367 Reply Likes
10.x.x.x IP addresses are private addresses (reserved for internal use behind a router or other NAT device) - it represents your modem's private IP address within the Viasat network (much the same as 192.x.x.x addresses are private within your own local area network).

Private addresses are not directly accessible beyond their network/router scope and therefore not pingable from beyond the network's boundaries.

Photo of Oscar Chacon

Oscar Chacon

  • 1 Post
  • 0 Reply Likes
So if the external IP is Private as we do for it to be published, I need to connect my peripherals to the External IP