IP Addresses

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  • Question
  • Updated 1 month ago
Although I am not throttled, I continue to have lots of loss of connectivity.
From my modem web page, I see an IP address of What does this represent?

I cannot ping this and get 100% packet loss.

Is this normal?

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Posted 1 month ago

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Photo of Steve Frederick

Steve Frederick, Champion

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I have never concerned myself with what IP address is assigned. I know that as residential subscribers, we have a dynamic IP address, which can change without notice, usually with a new modem boot, and at other times.
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Old Labs

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10.x.x.x IP addresses are private addresses (reserved for internal use behind a router or other NAT device) - it represents your modem's private IP address within the Viasat network (much the same as 192.x.x.x addresses are private within your own local area network).

Private addresses are not directly accessible beyond their network/router scope and therefore not pingable from beyond the network's boundaries.