internet slow as hell i pay 90 dollars for speeds 0.16 and 4.99

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internet  slow as hell i pay 90 dollars for speeds 0.16 and 4.99 march 21 2020
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Shannon Williams

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Posted 3 weeks ago

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Old Labs

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Off hand those look like the numbers of someone being deprioritized on and unlimited plan - higher than normal latency (indicating congestion due to dropped packets), low speed on the down side and normal/above average upload. 

Congestion is not limited to the usual 5:00 PM to 12:00 AM time slot - folks are undoubtedly shifting their usage to other periods as well trying to get work done as best they can.  

Just a guess since you've provided nothing to go on - answers to the old what's your plan, where do you stand with respect to your data threshold, what is your data threshold, what's your zip code, what satellite and when did you acquire the plan if unlimited may help provide some further insight.
(Edited)
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GabeU, Champion

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Shannon, 

One thing to keep in mind is that right now there is a lot more stress on the system due to the much higher number of people being home right now, and it will only increase.     

Don't get me wrong, I'm not saying it's the entire cause, but the more traffic there is on the system at any given time the more it's going to impact unlimited plans, especially when people with those plans have crossed that prioritization threshold.  
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GabeU, Champion

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Ugh... more double posts.  SMH.  
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Old Labs

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That earlier post was made on  March 29, 2018

https://community.viasat.com/viasat/topics/read-all-execede-customers

where you explained de-prioritization yourself. Given the slow roll out of the Viasat-2 unlimited plans that puts you in or around that magic 2/13/2018 date. So the question is on what date you acquired it? Barring that do you have a white triangular prism shaped modem or what is your data usage threshold?
(Edited)
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ExSatUser

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If the internet in general is struggling to handle the load, Viasat internet will be even worse.

Plans might have to be throttled back EVEN more.
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Homeskillet

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My Red Wireless seems to be inching down by the day. Just got 3.5 Mbps down, way better than most Viasat days for me. It also never drops.
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Stephen Rice, Champion

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Think its slow now?  Be thankful they haven't done away with data caps.
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Thomas Perry

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I have never received any where speeds they promised and their installers suck had to fix most their screw ups their has been many in last 4 + years  would rather deal with used car sales men at least you can believe some what they say I have been lied to  ( for what ever reason) by different levels up to a hundred times  in rating of one to five I give them -5