Internet Service Not Working after storm

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  • Problem
  • Updated 3 years ago
  • (Edited)
We had a thunderstorm on 7/17/15 and our internet service has been out since then. We need someone to come out and service our equipment to see what is wrong with it. All lights on the modem are flashing simultaneously.
Photo of Wendy Decknatel

Wendy Decknatel

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Posted 3 years ago

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Photo of Exede Lindsey

Exede Lindsey

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Oh no Wendy, I’m sorry to hear about your recent storm. We certainly want to get services back up and working for your as quick as possible. Please feel free to send an email to exedelistens@viasat.com with your account and contact info. Thank you
Photo of Dave Eicher

Dave Eicher

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Had that happen once. Try unplugged lines to modem and to wall, then reinstall.