why am i still being charged for internet since i havent had the service for over a year? ii have been giving you suckers $20 a month and i have nothing to show for it. tell me what is happening. wayne myers email firstname.lastname@example.org
Despite Kaotic's knee jerk reaction, calling in and demanding anything will likely get you nowhere. I believe being charged $20 per month means you are on the vacation plan. I'd guess you called up, discussed disconnection, but opted to be put on the vacation plan instead, where you remain. Only way to know for sure is to call, and again, don't demand anything.
Hi Wayne, Please send your account and contact information to email@example.com so we can
investigate. We don't want to charge you for service you don't have! We'll
check it out right away but it sounds like you are on a vacation plan.