Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: The outage has passed.
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- frustrated
Posted 1 year ago
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I have managed to figure out that the modem will actually hold a connection... to exactly one domain at a time, for about three minutes at a time. Trying to load a page from a different domain completely severs the connection, and it doesn't come back unless the modem gets reset. Which takes at least three minutes.
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Can't WAIT to get to the store and listen to my messages.
Andy
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Andy
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There was previously a way to determine where that was but the method seems unreliable now - it's the hop after the gateway and the piece that puts the server in client-server while the modem represents the client (as reflected by the modem's client-side proxy statistics). Regardless, those are shared by gateways (SAN is the new name) and beams share gateways.
The Viasat tech blog shows that the architecture is rapidly evolving and all the previous assumptions we've made about it are off the table.
Viasat-1 in Virginia is chugging along just fine - at least until the roll out changes to my server ;)
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Andy
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Gonna be a long day.
Andy
VeteranSatUser, Champion
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With all the redundancies the system has, something major failed for this big of outage.
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Andy
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VeteranSatUser, Champion
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In memory of other unanswered questions and computer1949 - new plans??? new eSVT tool???
The answer is soon... for all of the above.
Brad, Viasat Employee
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Brad, Viasat Employee
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Matt B, Viasat Employee
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Chaim, his name is Jan Itor. He's also a doctor.
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Steve Frederick-VS1/Beam314, Champion
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Out in Florida Is there maintenance on the gateways? Worked fine last night.
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Connection is still out @ 10:59 am in Allen, MI. I've rebooted, unplugged and waited, restarted my PC but it keeps saying the server isn't responding. Having to use my phone's hot spot to be able to work today - this sucks. I pay over $100 a month for this service and it's hit or miss with the service but I can't get out of the stupid contract. I logged onto my account and the online chat still says the Live Chat is in "progress" but no one has responded and the wait time on the phone was so long I had to hang up.
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This conversation is no longer open for comments or replies.
John
I am in Texas. Any new of a RFO?
Soapy Oaks Farm
John
Soapy Oaks Farm
John
David Allen
Roy R Pierson
This is BS
Cindy
grahamck
Paul Oertel
James B Bunt
John Hayes
There's a lot of things I could be doing in the meantime. Come on Viasat - give a little information to us. If it's going to be down for hours - tell us that so we don't just sit and waste our days while we're trying to make a living.
David Allen
zanne