Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: The outage has passed.
Our team working on the issue are seeing some progress to resolving this and some customers might see restoration of surfing (however with very reduced speeds) as they continue to work on fixing the bigger issue. I'll update as I can.
Thank you for your patience and understanding.
We appreciate the communication back and forth and the feedback. This was a bit of a trial run of how we might give open updates and communication moving forward if something this scale happens again. For those that are currently not connected please try to reboot your modem
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