Internet Outage 10-16-16

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
As of 5pm last night I have not had any service?? I reset the router last night and that did not help. This morning it is still out - however it is raining that may have something to do with this morning. The last week or so - every night about 4pm (when I get home from work) until 7pm or so - we have had no connection? It works fine in the morning, so I am not sure what the problem is. I live in Northern Wisconsin. Is anyone else having problems? I am sending this from work right now as that is where I have internet, I can't send from home. Any ideas, or help would be appreciated! Thank you!
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Michelle Kieffer

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  • sad & confused

Posted 2 years ago

  • 1
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Exede Lindsey

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Hi Michelle, 

Please allow us to look into this and see if something could be more serious with your modem. Please send us your account and contact info to exedelistens@viasat.com. Thank you
(Edited)
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Michelle Kieffer

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Just sent an e-mail! Thanks!