Internet not working

  • 1
  • Problem
  • Updated 3 years ago
internet not working like it should - I have the Evolution plan which should allow me to surf the web, but Im having trouble accessing anything but exede's web pages & using my wi-fi & i need my service for work.
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John

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  • worried

Posted 3 years ago

  • 1
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John

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Also I've already tried reseting the modem around 7 times but still having problems.
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Debbi Cobern

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Mine is doing the same thing, especially from 10 PM onward. I think the Sats are overloaded.
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Exede Lindsey

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Hello John, sorry to hear about your intermitted connection issues, we certainly want to get this taken care of as soon as possible. For quick assistance please contact our customer care line at 1-855-463-9333. We may need to schedule a service call to correct this problem going forward. Thank you.   
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John

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Ho Lindsey, I would have called the customer care line but my phone is connected to the internet so I couldn't, I did however started working at 4:30 A.M central time which is in my free zone time frame & has been working good so far. I did email support explaining this issues but not sure if someone read it or not. Thank you   

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Deb

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Just had mine checked and satellite was off just a bit. I was having service in the am and around 11:30 would have no connection till next AM. Did this for 2 weeks until I was finally able to get a technician out here.