Internet not working

  • 1
  • Problem
  • Updated 1 year ago
  • In Progress
Had bad wind a couple days ago and now the internet doesn't seem to be working. I tried resetting the router but it didn't help.
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Steven Hinson

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Posted 1 year ago

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Diana, Viasat Employee

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HI Steven,  You antenna may be mis-pointed.   We will need to take a look at your account. Please send your account and contact information to exedelistens@viasat.com. You can also call Exede Customer Care for immediate support at 855.463.9333.