Slow speeds

  • 3
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)
I pay $160. for internet.. and it is crawling... the speed test that they tell me to go to is through time warner... which when I do the speed test.. my download speed is .97 yes .97 and can't even connect to the upload speed.. I did check it again.. and the download speed did go up to 1.25...this is ridiculous for the price I pay... Please see what the problem is... I see others having the same problem... but I'm not seeing any answers come through
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Elaine

  • 1 Post
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Posted 2 years ago

  • 3
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hi Elaine, please allow us to review your account and see what could be the cause for these slow speeds. Please send us your account and contact info to exedelistens@viasat.com.   
(Edited)