Slow speeds

  • 3
  • Problem
  • Updated 4 years ago
  • Acknowledged
  • (Edited)
I pay $160. for internet.. and it is crawling... the speed test that they tell me to go to is through time warner... which when I do the speed test.. my download speed is .97 yes .97 and can't even connect to the upload speed.. I did check it again.. and the download speed did go up to 1.25...this is ridiculous for the price I pay... Please see what the problem is... I see others having the same problem... but I'm not seeing any answers come through
Photo of Elaine


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Posted 4 years ago

  • 3
Photo of Exede Lindsey

Exede Lindsey

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Hi Elaine, please allow us to review your account and see what could be the cause for these slow speeds. Please send us your account and contact info to