My internet for the past few weeks has been total garbage! After 3pm every single day my internet goes from 2-3mbit to almost nothing if not nothing! Its not my router as I have the same issue when connecting directly to the modem. No matter what I do I get no internet. I often cannot even ping google. I also have not gotten my 12mbit priority data speeds for 2 months now. Never goes above 3.5mbit anymore. Also the modem status page no longer populates. Every thing says undefined. I mentioned this to the tech that came out to the house on the last service call and he wrote it off as nothing since he was able to get service working as it was out for a week. I am really getting sick and tired of this worthless internet connection! I'm pretty close to you taking you guys to court. I pay way too high for a service that hardly ever works! I cannot call either because I do not have phone service in my area and I am not signing up for yours as it will not work cause the internet barely works!