Internet down. Freq problem this week.

  • 2
  • Problem
  • Updated 1 year ago
  • In Progress
No internet connection
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Jim Gibson

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  • very frustrated with poor service & expensive cost.

Posted 1 year ago

  • 2
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kevin lawhorn

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what state are you in? What are the weather conditions like?
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Diana, Viasat Employee

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Hi Jim,  We're sorry to hear your internet is down.  Please send an email to with your account information. For immediate assistance call Exede Customer Service at 855.463.9333.
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Michael Peay

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We had the exact same problems. We have had Exede since June 2016. Worst company EVER! I argued with them for almost an hour because I want to terminate it. The agent tried to talk me out of it. I told her, "Why would I want to continue paying for something that does not work." After telling Jean the customer service agent of my problems, she said her 2 best friends have it and love it. Then she got rude. Buyer beware! Do not sign up for this service!