Mine was not down for a few minutes, a few hours. Just more in a long line of problems. Service was just at my house last week and didn't correct anything. So much for the service plan. So much for putting me on new beam, so much for putting me on new satellite(he lied) So much for 25Mbps speeds.
I have also seen my usage gradually increase. For first year I was on 18 download and only went over once. After I moved to 150 plan w/25Mbps speed my usage went up to 23-25 a month. Now, nothing changed and usage is up almost 100%, still way under my 150 but no reason for it.