Internet down

  • 3
  • Problem
  • Updated 1 year ago
  • Acknowledged
Internet has been down since 4pm yesterday. Have called multiple times with ridiculous wait times. If there is a service problem maybe a mass email could be sent........
Photo of Danielle Jordan

Danielle Jordan

  • 0 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 3
Photo of Cindy Muenchrath Spady

Cindy Muenchrath Spady

  • 5 Posts
  • 0 Reply Likes
Our too. I'm thinking there is a major outage. I've tried to get a hold of them various ways.
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hello Danielle, 

It appears there may be outages in some areas at the moment; our engineers are hard at work trying to get this cleared up. When these outages arise within our network there can be many customers affected; some may ascend without warning, we do not have the capability of sending out mass emails to every customer every time this occurs, we greatly appreciate your patience thank you for being a valued customer. 

If you have any questions, your free to chat with one of our agents