Internet connection to my mobile devices

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  • Question
  • Updated 11 months ago
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We have had exceed for nearly a year & I am not able to figure out how to connect my phone to the internet. Please help.
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Ginny Freeze

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Posted 11 months ago

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Photo of gm92066


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Need a little more information. Do you have the Exede WiFi modem/router or your own WiFi/router, what model phone?
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Diana, Viasat Employee

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Hi Ginny,  I would love to assist you with your phone issue but I do need additional information.  Are you referring to voice over internet service (VoIP) or your cell phone? Please send your account and contact information to or call Exede Customer Care at 855.463.9333. We'll figure this out together.