When will Exede have larger data caps?

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  • Updated 4 years ago
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I am seeing my usage spiral. Many blogs seem to be addressing the potential of Excede increasing maximum monthly available GBs, over the current 25. I am VERY interested. Pass this on to your marketing team..Jay Walsh, Petaluma California:
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Jay Walsh

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Posted 4 years ago

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ExedeKarmin

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Jay,

We may have plans that fit your needs.  Please send me an email to exedelistens@viasat.com with your account and contact information.  I will be more than happy to discuss your options.  I look forward to assisting you. 
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kbauerlv

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I too would like packages over 25gb seems we blow thru ours and use mainly after or on free time for most 
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Jacqueline Tierney

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I would like Exede to consider offering a slower speed plan with MUCH more data flexibility for people not wanting or needing the speed to be happy, at least until they can offer their Freedom plan to everyone.  People can try it and see if it meets their needs.  However, no complaining if your videos buffer or your files take a long time to upload or download if you accept the slower speed. ;-)  But there are a LOT of us out here that want more convenient access and don't mind putting up with slower speeds to get it.  Not sure what speed that would have to be with the latency though.  
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Waterpixe70

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I don't get more than 2 or 3 mps downloads, never near the advertised 12 mps. So, I already have the slow speeds and a data cap.
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Exede Beau

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Annalisa, if you're on Exede12 you should definitely be getting more than 2 or 3 Mbps. Please send me an email at exedelistens@viasat.com with your account and contact info and please reference this post. Thanks.
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LorrieL, Champion

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when I had the old hughes plan, with only 1 mbs download and 1 mbs upload speeds (I know, sounds shockingly low these days)., I could still stream movies and tvs shows, like from the amazon prime instant videos...lots of buffering and I had to set the quality to the lowest possible, but I could still watch/enjoy.,But what I don't know is whether technologically having lower speeds means that exede could offer a significantly higher  data allowance without causing enough congestion to be a problem overall..when I had that plan I paid what I am paying for the exede basic plan now, and I only had a data allowance of 7 gb per month.  Meaning I didn't do much streaming outside of LNFZ!
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Jacqueline Tierney

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Lorrie, you would really enjoy a fixed wireless broadband service if there is any possible way for you to connect to one.  :)  Like you said above you can stream at 1mbps if you can tollerate buffering and lower quality video which obviously both you and I can.  But thanks for your comment that the 1 mbps worked for you on satellite, I wasn't sure if the latency would zing that speed.  And yes the question is would it be self limiting enough for the users of the slower speed that it wouldn't cause congestion.  Still something I think for Exede (and Hughes for that matter) to give serious thought to as something to offer their customers. 
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Tom Jr Murray

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I see 50 gig promotional plans, very reasonable prices. New customers only.  Both Hughesnet and exceed offer them.  I hope I wont have to cancel exceed to get hughsnet plan,I am waiting for exceed to offer us old customers the additional data plan.  Its like 50 gig for $125 monthly.  I pay Exceed $90 monthly now for about ten days of internet.
(Edited)
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Jacqueline Tierney

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I noticed that Verizon is now offering a 30 GB plan for only $40. more than we are paying on our current cell phone service.  We are tempted but still hope to get connected to one of the two possible fixed wireless services with some tweaking. Overall there was quite a bit of lowering in their prices though so worth watching.  I also noted that AT&T was offering a competing plan at a similar price as well.  Not sure what other mobile providers are offering because those are the only two signals that reach us here reliably.
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Shonda Adams

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I may have to look into the verizon since exede seems to only want new customers and not value the old ones. 
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Shonda Adams

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I honestly think it's crap that new customers get twice the amount that loyal customers do. So it tells me that the company is more focused on adding accounts than maintaining the existing ones. I have asked for a business plan since I work from home and have been told no. I hate the fact that some customers are paying half of what I do and receiving unlimited internet. 
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Knight Rider

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The extra data the us new customers are getting is just a 6 month promo then it drops back down to the normal usage.  But that don't really matter with my speed at night is less then a meg down load
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Exede Beau

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Knight, sorry you're having such slow speeds. I'd like to investigate this for you. Please send me an email at exedelistens@viasat.com with your contact and account information and reference this issue.

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