Archived and Closed
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Are there any installers having issues with the ODU during the corse/fine pointing procdure? During the course/fine pointing I can acheive the steady high pitch tone and moments later it will drop off . There is a clear LOS and clear skies. Ive switched out the eTRIA and modem 3 different times and the dish itself, once. I had to return today for a second time and replaced the entire ODU. This ODU is from my showroom account and works just fine at my store. I simply remove the ODU from yesterday and slid on my ODU...BAM!! I got the modem to lock up. I closed the job and returned to my shop and replaced the ODU from the install and sure enough the problem is still there. The eTRIA and dish are from shop and I know both work. After trying the course/fine pointing, my modem statisics values show no values but I can get online with no issues. On the configurations page the IFL has a red stop sign.