Incredibly slow Internet speeds. Paying for speeds up to 25mbps & after 3pm everyday I barely get 5 with recent speeds not even reaching 1mbps. We've only been with exede sonce the beginning of Nov 2016. Never complained over the lower speeds before because it didn't interfere much with our daily Internet usage. However, not even getting 1mbps... we can't do anything online. We are paying a lot of money for this service & I was assured that the speeds would be fast enough to Skype with my husband if he deploys. I find it interesting that my husband managed to aquire high speed Internet in the middle of Afghanistan but yet I'm within 6 miles of 3 public schools & can not get any faster Internet than this. The advertising is incredibly false. "Up to" 25 mbps is stretching what you advertise customers will get. I am paying to receive 12-25.