I have been an Excede /Wildblue customer for 8 years and reasonably happy. In the past 3 weeks I have had 4 service calls that included relocating the dish, replacing the modem and all the wire from the dish to to the modem. The modem continues to random reboot. I have tried other outlets in the house and replaced the the surge protector. Any thoughts?
been having the same issues with modem rebooting randomly,data loss also. hard to say it is someone hacking wireless when wireless has not been used and so they seemed to have got rid of myesvt it redirects to a login page of one of your 3rd party emails,facebook or however you wanna log in, I guess so they can associate you for more information.even the myesvt showed the same devices on most of the customers "wireless network" even when half did not even use wireless. I believe this is so they can sell more easy care plans just my opinion.
Is it properly grounded? I remember when I had my service installed the technician had to run a ground wire as the previous installer did not do it. Mind you it was an Exede dish but the previous owner had it via Dishnetwork and apparently they did not feel the need to ground it. Anyways not sure if yours is, but definitely something to check out.
Thank you all for your help. They are coming out to replace the TRIA i will insure that they check the ground at that time. After 4 weeks of this though I do not want to I may have to change service and go to Hughes but I fear that will be jumping from the frying pan into the fire.