Improvement?

  • 1
  • Question
  • Updated 7 months ago
  • Acknowledged
Has ANYONE noticed improved speeds or connectivity since ViaSat-2 opened up?
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John Ritchey

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Posted 8 months ago

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Nathan Hart

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Everything seems the same to me. No complaints before or after about VS1
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Jim16

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Same thing for me.  Happy before VS2 and happy after VS2.
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Danny Booker

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Yes, but it,s so sporadic to the point of if it ain,t broke don,t fix it.  I,m know where near my cap and  my speeds go from 5-12 mbps daytime to below 1mbps in the evenings just about EVERYDAY!!!!! To be honest I was getting more consistent speeds (2-12mbps) before the satellite launch.  So yes I,ve noticed a difference and it stinks.
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Jab

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Considering Video Data Extender has been enacted on users who did not sign-up, nor ask for it, video speeds have been capped, when default was set to YES for NRTC customers, which means streaming or downloading them has Slowed Down, since there is no way currently to say NO.

Robbing Peter (Anik-F2, WB-1, VS-1) to pay Paul (VS-2), or just another SNAFU.
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Jim16

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NRTC members can turn it off if they want, as per Old Labs.
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Old Labs (VS1-329)

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Now they all can... ;)
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James Billinger

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What NRTC? hate to ask
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Stephen Rice, Champion

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Its a third party wholesaler/reseller of Viasat.
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Steve Frederick, Champion

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I am a direct Viasat subscriber, what Jab said pertains to the NRTC subscribers.

I have been seeing my speeds slowly increasing in the last 2 weeks,  suspect due to Viasat2 being opened up to some users. I am sure that things will speed up slowly during the next few months as some of the commercial, military and in-flight aircraft internet services are moved to Viasat2.
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elchicano65 .

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I made a similar comment on the blog about the prioritization and allocation of available bandwidth to other than rural customers and I received some negative reaction to the point that I just didn't appreciate the fact that I had some access to the internet. I just tested my download speeds and they have been averaging approximately 450kbs-500kbs - I have never had speeds this slow. The bandwidth is going somewhere. They simply oversold this new satellite and have not been realistic about how some subscribers have become very frustrated and disappointed. But as I was told, I should be happy to have any access to the internet. Elon Musk is doing some very interesting things and his approach to future broadband is quite different and bold. Time fixes all things - good or bad..
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fmj77

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Nope. If anything my speeds have been worse. Especially on the weekends.
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Brad, Viasat Employee

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ViaSat-2 is still on a rolling release. It's not everywhere yet but we will see gradual improvement as more areas and subscribers go to it.
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VeteranSatUser, Champion

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If you go to a 50Mbps gold/100Mbps platinum plan you will move to the Toblerone modem, and any move to Viasat-2, regardless of plan, wiill require that modem, a new tria, and a dish repositioning.
(Edited)
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Virgil Teffeteller

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I live 20 miles out side of Chattanooga Tennessee and the only plan they offer when I go to change plans is the one I am on now can not go up and can not go down.
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VeteranSatUser, Champion

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That will change at some point. And don't go by what is offered on the website. Call customer service and inquire what plans are available to you as an existing customer.
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dhill

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starstarstarstarstar   down arrow Download :: 1 Mbps 124 kB/sgradientgradient  My Speed :: 991 kbps
gradientgradient 88% slower than my average


if that is better, then yes

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dhill

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Ping
727 ms

Download
0.25 Mbps



Upload
0.45 Mbps


just had the installer back out to check for issues this summer, trimmed a couple of trees and was doing good until about January. when they started reselling my beam. oh well my rural electric is running fiber and when they come thru this irritation stops.



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Walter Hogan

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I have been dealing with this for a wile i pay 120+ a month and cant even do anything on the internet

Download 0.98 up  0.39 ping 653 

i giving up i calling to cancel my account tired of throwing away my money i will do without
   


   


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Shannon Williams

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am slow  too
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John

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I haven't noticed any marked improvement, but my Internet and video streaming is running fine with prime time tests being around 1.1 mbps on fast.com and around 6.5 mbps on speedtest.net (upload 1.1 mbps).  I'm on the Silver 25 plan. I have no clue what is happening on my beam.
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Jab

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RE: " I have no clue what is happening on my beam"

NRTC customers, over weekend, got video saver turned on, maybe without their awareness (I was not informed). Initially, mine was set to 1.1Mbps, and next day, it was upped to 2.5Mbps to 3.2Mbps range. 

So, based upon several other NRTC users, if this was everywhere, in theory, there should have been some type of improvement system wide.  When users are in the dark, most all will not turn video saver off since they are not aware of it.

I suspect when most all users are using video saver,  this could improve streaming.
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VeteranSatUser, Champion

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I know one user that doesn't have it turned on :).

Hard to tell if Viasat-2 is really having an impact yet. Now if it was December and we were still seeing speeds like this, I would say yes!
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Steve Frederick, Champion

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I am a direct Viasat subscriber, on the Freedom plan. I do not have it turned on, like my 1080P streaming.
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J&J

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VS-2 is making an improvement on the West coast, at least on beam 369.  Speed is higher and more stable.  Stays faster at night too.  :o)   I'm on the Freedom 150 @12Mbps.
 
 
(Edited)
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VeteranSatUser, Champion

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How can you definitively say that though. You can't. You can speculate, but there are so many variables with satellite internet when it comes to its performance. Two days are hardly a big enough sample size .
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Rique

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I haven't noticed much difference. I thought that what Viasat delivered was satisfactory before VS-2 and I find it is still satisfactory, for the most part. I suppose it might be just a touch slower, but I'm not going to write my congressman or organize a boycott or even enter a scathing review on a public discussion forum.

There have been times recently when the speed has been startlingly good and there have been times when its been frustratingly slow. In other words, it's satellite.

(and in spite of all of my gripes and I do like to gripe, Viasat is still the best satellite provider... I'm underwhelmed with pricing, with what they've offered thus far in the wake of the VS-2 release, with some of their policies, etc... but hey - they're definitely satisfactory... before and after the release of VS-2)
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johnny c

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Once in awhile, can't relate it to V2, too sporadic, but still hopeful.
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James Paramore

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I upgraded to the Bronze Unlimited 12 about 2 and a half weeks ago, seems my speeds have dropped a little. I still get 12-14 in the morning hours, and 8-9 during the afternoon which is plenty fast, but during prime time it now drops below 1 which I don't think was happening when I was on the Liberty 12 before, or maybe I'm just checking it more. I usually go to bed by about 9-10 anyway.  
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Shannon Williams

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thate happening to me man am on bronze 12 too
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JWMS

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latest speed test:
Ping:  640ms
Download: 16.01 Mbps
Upload: 1.38 Mbps

Is that good?  Facebook video buffers a lot.  Have not tried Amazon streaming yet.
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WoodyStrokerCat .

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No.
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Old Labs (VS1-329)

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FWIW, some can be beaten by blocking Javascript on the site - many don't require Javascript to function other than to check for the presence of an ad blocker, while others simply won't function without java script. I've got a dozen or so domains in my JavaScript block list.

Others simply abuse javascript to preload a bunch of crap and get put in my block list also.
(Edited)
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Old Labs (VS1-329)

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I have adblock turned on.

Then it's not working, consider looking at the options and making it more restrictive. The risk you run is as VeteranSatUser states - but they can be overcome or you have to make a choice ads vs performance.   
(Edited)
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VeteranSatUser, Champion

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Yea. Some sites just don't work with JavaScript disabled. I had my mobile browser pretty locked down and then some websites I used wouldn't function so I had to loosen things up.
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Jab

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Woody:

RE: Opera

Update to latest edition..., and also try VPN setting once.

Here is what I use in Waterfox, and am without page loading issue.  Desktop PC wired to ASUS router that is hooked to SB2 modem in bridge mode.
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WoodyStrokerCat .

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Thanks Jab.
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Cindy

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Hey Brad question for you! I have the square Exede modem/router, if I ever go up from my silver plan will I need a new modem/router?
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Diana, Viasat Employee

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Cindy, The new modem is for the Viasat-2 satellite users. If you transition to a Viasat-2 plan, you will need new equipment.
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VeteranSatUser, Champion

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I am pulling 557 kbps tonight (03/15) during Primetime.  I would say....nothing has changed for me!


Only 31% of my priority data has been used. 


I don't get too hung on up speed.  But when it gets this slow, things don't start to work right, and that is a problem. 

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Travis

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Nothing has changed on my end. Speeds are generally good in the day when on Liberty Pass but slow down in the evening (.10-.30 download). 
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J&J

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I had questioned why Viasat would make San Francisco one of the first areas to be serviced by VS2.  I may have figured it out...  San Francisco is served by 2 beams, 364 & 369. Viasat moved some heavy-duty government users off VS1, such as the various government users that depend on Viasat for their super-duper high security connections and even Moffett Field air base, which also has a strong NASA presence.  The government and military have specialized equipment furnished by Viasat and moving them ASAP probably made them happy.  The speeds and stability of beams 364 & 369 has improved and I'll attribute that to Gov. & Military are gone to VS2.  So, I no longer consider making SF one the first-list a blunder.  The military presence in the San Diego area is enough to qualify them to move first too.
Perhaps Viasat knows what they are doing after all.
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Jab

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RE: San Francisco

Imho, Government/Military would not lessen the load, but aircraft coming onboard VS-2 would.  SFO is "Seventh busiest airport in terms of passenger traffic with over 53 million passengers in 2016"