I'm only getting .3mbs download. This just started recently. I have the 150 G plan. WTF?

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  • Updated 4 weeks ago
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Mark Macomber

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  • Frustrated, 150G only used 41G so far. Download speed .3mbs.

Posted 1 month ago

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VeteranSatUser, Champion

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I was pulling 182Kbps at 11 tonight. I too have 150GB of priority and am under the cap.

As John McClane would say, welcome to the party pal!
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Virgil Teffeteller

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I have the silver plan I also have 150 gb plan and promise,but after 50gb I get slowed down to 3gb download.so looks like I am not the only one getting ripped off.
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fmj77

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If your speeds are that slow all the time then you've got a problem with alignment or a hardware issue. If your speeds are only slow during primetime hours, then it's due to congestion on your beam.
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VeteranSatUser, Champion

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Unfortunately, a series of unfortunate events helped create this situation. First Viasat offered "unlimited" plans last September with 150GB of priority data. That was way way too much data to offer from the start. Then, Viasat-2 had the antenna issues. This has caused curtailed coverage areas over what was anticipated a year ago. And the Viasat-2 rollout has been at a snail's pace as described above. And where it is available, plans are priced so high people are not jumping on it. IMHO when you are charging north of $100/month for internet (at least with the restrictions satellite internet has) that is when people think twice.

Bev will back me up on that. About al people will pay in her neck of the woods is $50/month, and even that is stretching it.
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Mark Macomber

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Seriously, it's not rocket science. Worked in cable industry for years, and it wasn't until the owner decided to cut loose with the money did it get done right.
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fmj77

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Except satellite internet is rocket science and is very different from the cable company.
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Bev, Champion

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Yep, most here can't afford much for internet. 2000/month is a LOT of income to these people. Take out 300 for electricity, 100 for cell phone and 500 for mortgage or rent and, they just don't have the money.

Fortunately for me, my husband earns that in a week so, we can have the luxuries of TV and Internet. Unfortunately that means he works in Illinois and, I only see him on weekends - if some problem doesn't force him to work all weekend. Trucking can easily have a problem that means he can't get home - usually because he's 200 miles away and, out of hours for the week so, has to stay there for 36 hours and, I don't feel like driving to Little Rock or Dallas for the weekend or, Step son is working the weekend too so, no one to tend the animals if I leave. (and I can't send the wolfdogs to a kennel - they don't allow them - neither does PetSmart or, the dog park in T-Town.)
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Mark Macomber

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Yeah I worked 40 yrs and live on 1300 a month disability now. So 100 a month is alot.
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Diana, Viasat Employee

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Hello Mark, Contact us at viasatlistens@viasat.com.  We'll evaluate your account to determine what's causing your slow speeds.  Please include your account, contact information, and issue in the email.