I'm being charged 3 times in one month and nobody will help me.

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  • Problem
  • Updated 2 years ago
  • Acknowledged
I paid my bill that was due, had my internet moved to my new house. After I received my bill for the first month and my new house I seen there is a collection charge on my credit report for $250 something, I login to my old account and see it says I have a balance due for $100 something and the dates are after I moved my service. Everyone I talk to says they don't know why this is happening and will not help me. The speeds I have been getting is as slow as dial up and I'm not over my data cap.
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Marcus Eric Bittle

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  • mad

Posted 2 years ago

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Stephen Rice, Champion

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Send an email to viasatlistens@viasat.com including your account number and describing your problem.  The people who check that email address are at corporate and can do more for you than anyone on the phone.