If I suspend my service what happens to my emails?

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I am thinking about ending my Wildblue internet service. If I do, what happens to my emails? Can I download and save them?
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Laura Hood

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Posted 1 year ago

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VeteranSatUser, Champion

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Load a third party email client such as Thunderbird. It's free. Download your emails then locally to the computer through the client and then they are saved locally.


I will use this as an opportunity to remind people it is HIGHLY advisable to set up an email address independent of the ISP you use. You never know if you move, change ISP's, etc. Don't be stuck with the email address Viasat gives you. It is 2017. There are plenty of independent email services you can choose from. Then if/when you change your ISP, you don't have to change your email address.
(Edited)
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wm4bama, Champion

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If you also want to download all of your old messages be sure to move them from the other folders on your Wildblue server (Trash, Keep, etc.) to the inbox and mark them unread before you use your email client to download them..
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Brad, Viasat Employee

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I personally agree with having a independent email account that isn't connected to your internet provider. While you don't pay anything and it's a free optional service with Exede the problem is if you end your account for any reason you'll lose that email address.

With that said when you suspend the service on Exede you still have an active account so your emails should still work but having a email client (outlook, thunderbird, ect) will be recommended.
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Laura Hood

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Thank you Exede Brad for your answer.  I did download Thunderbird, but when I tried to set up my Wildblue email account in Thunderbird, I got back a message that said "This site attemps to identify itself with invalid information" and that the certificate belongs to a different site.  Should I be concerned about this?
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VeteranSatUser, Champion

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I personally have never got this type of message with Thunderbird. Perhaps you have a configuration setting off causing the error?