Idea - Status Page for Know Network Issues and Outages

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  • Idea
  • Updated 3 years ago
  • Planned
I have another idea to add to the list.  Along with the Real Time Activity / Congestion maps for users on their Exede account page, as well as the Real Time Data Usage indicator and the Free Zone indicator, let's also add a Network Status page.

That way when users notice things are not running quite as expected, they can log into their account and check the status and see if there is a known outage in the area.  This would once again go a long way towards eliminated unnecessary calls and questions to support.
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Brian Shackelford

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Posted 3 years ago

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Alex, Viasat Corporate Communications

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We are about to launch a beta test of a new tool that will contain some of these features. Keep an eye out here in the coming weeks if you'd like to give it a try.
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Brian Shackelford

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Just point me at them and I will gladly give it a go.